51 to 67 of 67 Support Analyst Jobs with Hybrid or WFH Options

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »

Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. Candidates should … system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support … to make recommendation and make security improvements – 10% Working with our third-party MSP – 20% PowerBI reporting and helping users with their dashboards – 20% Support Dynamics CRM and escalate tickets to third-party as necessary – 15% What you need to be successful in this role: Demonstrated proactive, hands-on more »

Application Trade Support specialist with a passion for Business Analysis? You'll be working a dual role, leading an OMS implementation project with the goal to improve and implement new features for the new Inhouse OMS system. Post implementation the role will transition to a hybrid role where you … utilise your business analysis skills. Interested in becoming the permanent hire for a key project? Skills we're looking for: Experience of equities application support Experience writing technical specs would be a bonus Experience with requirements gathering to implementation Location: Mayfair (Hybrid working model) Salary more »

working with a central London energy trading client who is looking to continue scaling their tech team and are currently searching for multiple Application Support Analysts. Based in Central London, this company offers hybrid working with most employees coming in 3 days a week. This organisation has scaled steadily … from day 1 and have seen people move internally from this team into roles in Management, Business Analysis and Software Development. Responsibilities Provide technical support for IT managed applications Deal with escalations of issues by 3rd line support Ensure changes or releases are managed correctly Log and manage … and communicate with stakeholders. Technical Requirements Previous experience working in a Trading or Front Office Team (ideally within commodities) Strong knowledge of 3rd line support issues Understanding of core trading processes Salary up to £75K + bonus and package. We have interview slots lined up for later this week more »

Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and are … seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing … their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain more »

An exciting opportunity has arisen to join a world-leading pharmaceutical organisation! SRG is seeking a graduate BTS Support Analyst for our client. If you're currently studying or have recently graduated in Computer Science/IT/Business Computing, this could be the opportunity for you. Initially … is based out of offices in Maidenhead on a hybrid working arrangement of 3 days on site after a qualifying period. As a BTS Support Analyst, you will actively support the Business Technology Solutions, Office of Ethics and Compliance, and Documentation Center teams. You will be responsible … for coordinating deployment activities for the UK business teams on the Veeva platform and the Master approval tool. Providing first-line support to users where accuracy, pace, and responsiveness are key. This work will provide an excellent opportunity to gain insights into the organization's structure, giving exposure to more »

My client in Central London is looking to appoint a talented Senior Application Support Analyst for Civica OpenRevs on a Contract basis. The role will play a key role in both the support and development of the Civica OpenRevenues system About the role: Based in Central London … key business areas to understand changing requirements, business processes and provide innovative solutions to ensure consistent delivery of services to our customers. Provide ongoing support for the Civica OpenRevs system About you: You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open more »

their Microsoft Dynamics NAV ERP solution at the heart of their business processes/IT, the company are looking to expand their team in support of a host of interesting, innovative projects planned for the coming years. This will involve a full upgrade process of their ERP system to … challenge to build on your skills in a like minded, team environment, this could be the role for you! Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Functional analysis of requirements for new projects/developments Install, config, testing … of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM) Strong end to end support skill set - able to analyse, troubleshoot support issues more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice managers … trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break into the … technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills more »

MS Dynamics (D365 CE/Power Platform) - Support Analyst - Salary up to £50,000 (plus package) - MS Partner - Fully remote A market leader in innovation and digital technology is growing their Dynamics team ahead of an exciting pipeline of projects. As a D365 Support Analyst, you … will work the latest technologies deliver to application support services to customers (including break/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »

IT Support Analyst Remote with regular visits to across Central/Northern regions of England About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking two IT Support Analysts to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of £28,315 - Hybrid … scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring that colleagues more »

Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: £12 per hour (rising to £13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with … entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation. About the job role Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support … and guidance to enquiries and incidents Wherever possible providing first call resolution to incidents raised. Where appropriate liaising with internal and external teams to support the resolution. Carrying out other related support tasks (e.g. booking equipment and maintenance visits) Working 5 days, 3 days in the office and more »

Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress … clients and their restore locally The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s until resolution and closure. What we're looking for? Someone with 2 years + experience in a more »