Job Title: 3rd Line TechnicalSupportEngineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will … be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced SupportEngineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead TechnicalSupportEngineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an more »
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Fortis Hosting
An experienced 1st Line TechnicalSupportEngineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupportEngineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on … technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
st Line TechnicalSupportEngineer, Bournemouth, £28,000 As a TechnicalSupportEngineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment … software company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a TechnicalSupportEngineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite … parking. TechnicalSupportEngineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Company Overview Our client is the market leader in Print Management software and they're growing their TechnicalSupport team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »