operating systems, firmware, networks, and business-critical applications. Support staff onboarding and offboarding processes, ensuring smooth IT access setup and deactivation. Manage licensing, user accounts, and group permissions within Microsoft 365. Proactively monitor system health, conduct Level 1-3 incident analysis, and escalate identified cyber security risks. Participate in incident management activities, including major incident response calls, adhering to More ❯
approach to problem solving You will enjoy working in a fast paced environment be process driven and enjoy working as part of a team Experience of user account administration, Microsoft Office 365, PC build and PC troubleshooting Previous IT Support experience and hungry for a career in IT A full clean UK drivers license and own your own car More ❯
challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit IT team where full training and mentoring will be provided to help you grow and succeed in the role! Key Responsibilities … and assets Perform OS, firmware, and application patching and vulnerability management Support onboarding/offboarding processes, including access setup and asset allocation. Administer licenses, accounts, and user groups in Microsoft 365. Monitor and maintain health of live systems with L1-L3 analysis and cyber risk identification What You'll Bring Self-starter with the ability to own and drive More ❯
