2 of 2 Remote/Hybrid People Management Jobs in Worthing

responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving … call’ rota. Manage the day-to-day operation of the Service Desk, ensuring effective handling of incidents, service requests, queries and escalations Oversee queue management, ticket progression, aged ticket follow-up, workload distribution and service continuity Ensure tickets are logged, categorised, prioritised, updated, escalated and resolved in line with ...

inappropriate access to confidential patient information. Analyse and interpret complex audit data, identifying trends and areas of concern. Produce comprehensive reports and recommendations for management and governance groups. Support compliance with UK GDPR, Data Protection legislation, the NHS Confidentiality Code of Practice, and organisational policies. Liaise with clinical … depth knowledge of the NHS Code of Practice: Confidentiality and national anti-snooping directives. Transferable sector specific skills in the private or public sector. People Management and Development Essential Take professional responsibility for own continuous development, maintaining an up-to-date knowledge of UK GDPR amendments, evolving case ...