Service Desk Manager
- Hiring Organisation
- Southern Water
- Location
- Worthing, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 per annum
action where demand, backlogs, absence or major incidents affect service levels Work with Team Leaders to ensure appropriate rota coverage, shift patterns, handovers and resource allocation. Ensure the Service Desk provides timely, professional and effective first-line support. Own the Service Desk contribution to the incident lifecycle, including logging ...