3 of 3 Service Desk Analyst Jobs in Worthing

Service Desk Analyst – Worthing – 6 Month Contract - Hybrid My client is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services. Key responsibilities of the Service Desk Analyst: - Handling 1st line support tickets. - Provide first point of contact IT support for users across the business. - Log, categorise, and prioritise incidents and service requests. - Joiners Leavers Movers (JLM) - Escalating complex issues to senior teams. - Access Requests. - Setting up devices. Service Desk Analyst Experience/Technologies: - Must have experience using the … Microsoft stack including Office 365 – Administration and support. - Active Directory – User support. - Understanding of Windows 10/11 operating system – Administration and support. - Excellent communication skills. The Successful Service Desk Analyst will be working 2 – 3 days Onsite in Worthing. Apply now to speak with VIQU IT in confidence about this Service Desk Analyst More ❯

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to … our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where More ❯

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support … to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix More ❯