IT Helpdesk Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Worthing, West Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
technical problems where required * Manage and track tickets through to resolution * Deliver desk-side and remote support to users Infrastructure & Systems Support * Administer Windows Server environments (2016/2019/2022) * Manage Active Directory (users, groups, permissions, GPOs) * Support DNS, DHCP, file and print services * Perform … customer sites when required Requirements Essential: * 2-4 years' experience in IT support/helpdesk * Strong L1 & L2 troubleshooting skills * Experience with Windows Server & Active Directory * Microsoft 365 administration experience * Solid understanding of Windows OS environments * Strong communication skills and customer focus * Ability ...