2 of 2 SaaS Jobs in Y Felinheli

EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing ...

considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance … this role We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup ...