1 of 1 Windows 7 Jobs in Yateley

email and diagnose and resolve technical issues. Core role: Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person as required Participate … Experience Previous experience in a 1st Line Support or Helpdesk role within a MSP environment Strong troubleshooting and problem-solving skills Familiarity with Windows 7/10/11 Experience with Microsoft technologies including: Active Directory Group Policy and Server maintenance Office 365 (Exchange, OneDrive, SharePoint ...