5 of 5 Avaya Jobs in York

contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯

UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of More ❯

UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of More ❯

and effectiveness in work documentation and organization Deep and broad understanding of IT Infrastructure and the relationship and interdependencies between technologies composed of: Telephony: Avaya, SIP, Microsoft Teams Voice More ❯

Looking to level up your Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … What’s in it for you? ✅ Remote working – with just one monthly visit to HQ in Manchester ✅ Clear path to Tier 3 – training across Avaya + cloud platforms ✅ On-call rota (1 in 4–8) with £350 per shift + paid overtime ✅ Great team culture – supportive and well-established engineering … group You’ll need: 🔧 Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) 🔧 VOIP understanding 🔧 Previous experience in a 2nd line/tiered support environment 🔧 Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: 🔹 Experience with CXone, NICE, or cloud contact centre tech 🔹 SIP, VOIP More ❯