York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
CustomerService Officer (IT) - York City Centre Do you have a passion for CustomerService, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customerservice as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
York, England, United Kingdom Hybrid / WFH Options
Optix Software Ltd
About the Company An innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience … and develop your career. This role is a blend of technical support and customerservice where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues as they arise. This is not your typical service desk role, every day is different and … opportunity to take ownership of issues through to fruition as well as having direct client contact. This role would suit someone with an interest in developing a career in customer support with a technical edge. We welcome candidates with strong, transferrable customerservice skills. Full training will be provided on the technical/software side. Hours of More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customerservice while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server … Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving licence (preferred). What's in it for you? Competitive salary up to £32,000. Hybrid working model for work-life balance. Funded training opportunities to support professional … development. Collaborative and supportive team environment. Next Steps: Apply Now!If you're an experienced engineer with a passion for delivering great service and a strong technical background, we'd love to hear from you. Referrals: Know someone who might be interested? Earn £1,000 in retail vouchers for successful referrals. Interviews are being scheduled soon, so don't More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
IO Associates
consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, CustomerService, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯