2 of 2 Dynamics CRM Jobs in York

Corporate/Public Sector), bringing to the table all relevant tender information. Identify potential new SME clients and business opportunities Ensure that the CRM is updated regularly with information relating to new and/or existing business Meet performance targets set (KPI) by ensuring your client portfolio … would be advantageous Excellent MS Office (Word, Excel, PowerPoint) skills Excellent communication skills Time Management skills Presentation Skills Team Player Experience using Microsoft Dynamics CRM an advantage, but not essential Driving License Excellent levels of spoken and written English The ability to communicate ...

About The Role FDM is a global business and technology consultancy seeking a Functional Consultant – Contact Centre & Workflow CRM (CSP) to join an ongoing Customer Service Platform transformation programme . This is initially a contract role with strong potential for extension. The role will be hybrid … Product Owners, Business Analysts, and technical teams Contribute to functional design, proof of concepts (POCs), and solution validation About You Strong experience with Dynamics 365 Customer Service and/or Contact Centre transformation (CCaaS) Proven expertise in contact centre design (IVR, routing, omnichannel) and case management/CRM ...