Deputy Director Head of Service Operations - DEFRA - SCS1
York, Yorkshire, United Kingdom
Manchester Digital
summary This is a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support … modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate … the IT and business strategy An inspirational people leader, able to motivate own teams, colleagues and suppliers alike. Ability to develop staff including coaching, mentoring and performance management Effective influencing and negotiation skills in an environment where resources required for success may not be in direct control of this role Strong business acumen, including industry, domain-specific knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
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