1 of 1 Remote Management Information System Jobs in York

services. Organise, update, coordinate, and respond to quotes from customers in a timely, concise, and consistent manner. Produce and submit appropriate proposals/quotations. Provide excellent customer account management and ongoing world-class customer care, putting the customer first. Facilitate customer account set-up process, chase, receive, acknowledge, and process POs. Provide information to operational staff … on schedules for customer projects. Record and input as necessary all activities, actions, meetings & proposals into the company CRM. Maintain customer information accurately on the company CRM, following defined processes/procedures. Monitor appropriate KPIs on the CRM dashboard/s and act accordingly to maintain personal high performance. Develop/maintain knowledge and understanding of services and … Skills & Qualifications: Minimum of 2 years’ experience in a sales/support environment. Strong knowledge of IT systems. Excellent negotiation and influencing skills. Exceptional personal organisation and time management skills. Ability to communicate effectively with both technical specialists and non-specialists. Project management skills. Excellent telephone manner. Flexible, self-motivated, and professional with a confident and More ❯