3 of 3 Remote/Hybrid Microsoft 365 Jobs in York

incidents and service requests Log, categorise, and prioritise tickets accurately Provide 1st line or 2nd line support depending on experience Troubleshoot issues across Windows, Microsoft 365, Active Directory/Azure AD, Intune, VPNs and networking Manage tickets through to resolution or escalate where required Work to strict … Line/Tier 2 support experience Strong technical skills across: Active Directory/Azure AD (Entra) Microsoft 365/Office 365 Intune/endpoint management Windows 10/11 Networking basics (TCP/IP, VPNs) Experience in multi-site or enterprise environments Strong troubleshooting ...

Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply ...

succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside ...