Systems Engineer
- Location
- York and North Yorkshire, England, United Kingdom
second-line operational support across both core infrastructure and Microsoft Modern Workplace services. You will contribute to live service stability through effective incident resolution, proactive maintenance, and disciplined execution of standard changes. This is a shift-based role operating as part of a shared 24x7 squad. You will … flight actions. Identify recurring issues, procedural gaps or monitoring noise and raise improvement opportunities through the appropriate channels. Contribute to the creation and maintenance of knowledge articles, runbooks and operational documentation. Work collaboratively with Senior Engineers and Squad Managers, seeking guidance when required and supporting team delivery. What ...