1st Line Service Desk Engineer
- Hiring Organisation
- Work with York Limited
- Location
- York, England, United Kingdom
Line Service Desk Engineer – Immediate Start Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. You’ll work closely with the ICT Client Services Manager and broader ICT teams, providing vital support … ensuring seamless IT operations. Key Responsibilities: Serve as the first point of contact for all IT-related queries and requests. Offer exceptional customer service, ensuring a positive experience for end-users and stakeholders. Accurately log, manage, and track service desk tickets through their lifecycle. Troubleshoot and resolve ...