Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1stline Support Engineer you will act as the firstline of service to customers, logging tickets via phone … calls, emails and from a chat system. You will be resolving 1stline incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal development for all escalated product related issues, including product enhancements, bug resolution and overall product education Logging … maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLine Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS SQL server more »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLine Support Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic, our client … can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stline support techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build on it, apply now! 1st … emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant internal teams when needed Carry out software testing 1stline Support Engineer Requirements : 1stLine Support and remote troubleshooting experience Confident in your approach to converse more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment seek a 1stLine Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1stLine/Field Engineer, your role will consist of providing essential technical support both onsite and more »
FirstLine Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … a chance to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1stLine support experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be nice Active … Twitter @Contractsdave or connect with me on LinkedIn, just search Dave Henderson. I look forward to hearing from you. KEY SKILLS - Windows, Support, o365, 1stlinemore »
Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make more »