1 to 7 of 7 1st Line Support Engineer Jobs in Yorkshire

Primary Responsibilities You'll be the first point of contact for clients experiencing technical problems, providing excellent customer service and technical support, and handling all calls with empathy, professionalism...and lots of patience! You'll be responsible for resolving issues remotely and escalating them to the appropriate teams when … necessary, keeping records of all interactions and documenting fixes and resolutions. You'll be on the front-line,triaging technical issues and identifying root causes, resolving them where possible, orcollaborating with senior colleaguesif needed. It's fair to say that you'll be busy, but you'll also more »

and accountancy and more. Core Responsibilities: As 1st line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1st line … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this more »

Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related … Week Monday to Friday 09:00 – 17:00 Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical … judgemental Patience Qualifications 4 subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have more »

Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1st Line/Field Engineer, your role will consist of providing essential technical … support both onsite and offsite, addressing and resolving IT issues. This role typically involves troubleshooting hardware and software problems, managing user accounts, and maintaining network connectivity. You will act as the first point of contact for IT queries, ensuring minimal disruption to operations by swiftly resolving issues or … days per week, visiting other sites other days. Pool car provided. Required Experience Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable) Eager to learn and develop a career in IT Office 365 & Exchange Online SharePoint and Teams Windows OS and more »

First Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after … the first few weeks. 3 Months Initially (extension or permanent likely) Inside of IR35, £120 - £140 p/d, IT Support - Windows OS, o365, Active Dire... more »

Our Client is looking to expand their team with the addition of a 1st Line Support Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1st line support techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1st line Support Engineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant more »

First Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 first line support engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery … to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1st Line support experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be more »