2 of 2 Remote 2nd Line Support Jobs in Yorkshire

Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st/2nd Line Engineer to support their internal and external customers. You will work alongside other technical teams (infrastructure/Security and Software Development teams where you … will help with the maintenance of account creation and access across the Group IT Systems. Responsibilities: 1st/2nd line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA … s Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based More ❯

Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st/2nd Line Engineer to support their internal and external customers. You will work alongside other technical teams (infrastructure/Security and Software Development teams where you … will help with the maintenance of account creation and access across the Group IT Systems. Responsibilities: 1st/2nd line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA … s Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based More ❯