2 of 2 CRM Manager Jobs in Yorkshire

Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a CRM Operations Manager (HubSpot) to strengthen our enrolment and marketing operations by driving efficiency, data quality, and automation within HubSpot. This role is focused on ensuring the CRM runs smoothly every day while improving documentation, scalability, and user enablement. You will play a key part in shaping a best-in-class CRM function that supports revenue growth, reporting, and decision-making across the organisation. Key Responsibilities CRM Operations & Maintenance Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. Monitor system performance, proactively identifying and resolving issues. Documentation & Knowledge Management Develop and maintain CRM playbooks, process maps, and internal training materials. Build a knowledge base to document key workflows, integrations, and best practices. Maintain documentation for new automations, reports, and integrations. Optimisation & Continuous Improvement Audit existing workflows and More ❯

Your new company A large public sector organisation is looking for an experienced IT Project Manager to lead a new CRM system improvement project on a 12 months FTC basis. This is a remote role with travel to Leeds on a weekly basis. Your new role As the CRM System Project Manager, you'll … lead the mobilisation and delivery of this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and … ensuring it meets the evolving needs of internal users. What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and More ❯