4 of 4 Capacity Management Jobs in Yorkshire

Managers and wider business stakeholders to improve visibility, consistency and delivery performance. Your responsibilities will include: Leading and developing the PMO function, including line management of Project Managers Establishing and improving PMO frameworks, standards, governance and ways of working Providing portfolio-level visibility across performance, risks, dependencies and resources … Developing KPIs, dashboards and management reporting to support better decision-making Supporting portfolio planning, resource allocation and capacity management Monitoring project financial performance, budgets, forecasts, revenue and profitability Driving effective risk, issue and quality management Coaching and developing Project Managers, promoting accountability and continuous improvement Managing ...

GitOps deployment workflows. Manage cloud networking, connectivity and platform security. Implement platform observability including logging, monitoring, metrics and distributed tracing. Automate platform provisioning, configuration management and operational tasks. Support deployment and operation of identity platform components and supporting services. Implement secure secrets management and certificate lifecycle automation. Configure … with enterprise security, governance and regulatory requirements. Optimise platform performance, scalability and cost efficiency. Develop operational tooling, scripts and self-service capabilities. Support incident management, troubleshooting and root cause analysis. Collaborate with Security, Architecture and Engineering teams to deliver secure platform services. Contribute to platform standards, operational documentation ...

channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern … Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication ...

channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern … Power Automate and Dataverse. Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API‐based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication ...