Salesforce Service Cloud & Agentforce Technical Lead
- Hiring Organisation
- Tata Consultancy Services
- Location
- Leeds, England, United Kingdom
delivery workstreams. The role converts solution architecture into practical technical designs, guides developers, builds key components and ensures high-quality engineering delivery using Azure DevOps, Trunk-Based Development, CI/CD automation and disciplined release governance. Your responsibilities Lead hands-on implementation of Salesforce Service Cloud … service workflows, AI-assisted responses and escalation paths. • Own technical delivery of sprint commitments while enforcing Salesforce engineering standards and best practices. • Manage Azure DevOps Boards, Repos and Pipelines for work item tracking, source control, build validation and deployments. • Implement and enforce Trunk-Based Development practices ...