8 of 8 Remote Customer Engagement Jobs in Yorkshire

In 2022 we built out an exciting SIEM/SOAR and ManagedDetection and Response service called SEP2.security, built upon Google CloudSecurity's Chronicle stack. Due to customer demand, we are now looking to hire aPrincipal Cyber Security Engineer to join this every growing team. The Security Intelligence Services team, that this role issituated in, provides security monitoring and use … case/playbook implementationon customer tenants, with a strong focus on customer satisfaction. This rolegoes beyond pure analysis to include significant customer engagement to ensurelong-term client retention. This is a full-time position that can be performed fullyremotely from the United Kingdom, or for those local to the West Yorkshire areaa hybrid role, with occasional … engagements with managed clients, internal teams, and externalpartners to assess security requirements and develop effective solutions. Detectionrule creation, log source onboarding, tuning and building response plans/playbooks. Respondto customer requests for security monitoring and recommend/devisedetection rules. Supportingboth in-life services as well as new customers. Investigatecomplex security events and alerts. Researchthreats and vulnerabilities. Helpto support and More ❯

days per week on site) Employment Type: Permanent Salary: Up to £53k DOE Overview A progressive organisation is seeking a talented CE Application Analyst to join their Dynamics 365 Customer Engagement (CE) team. This is a fantastic opportunity for an experienced professional who enjoys problem solving, enhancing systems and helping to deliver an outstanding customer experience. The … Staying up to date with new technologies and recommending best practice solutions Skills & Experience The ideal candidate will bring: Strong experience with Microsoft Dynamics CRM/Dynamics 365 CE (Customer Engagement) Hands-on background in application analysis, deployment and troubleshooting Excellent communication and interpersonal skills, with the ability to collaborate across teams Strong problem-solving skills and a More ❯

Pega Decisioning Architect is a hands-on, strategic role responsible for designing, building, and optimizing the decisioning framework within the Pega platform, with a strong focus on the Pega Customer Decision Hub (CDH). This individual will be a subject matter expert who can translate business goals into scalable and efficient decisioning strategies, while also performing the practical configuration … Pega CDH, including Next-Best-Action (NBA) frameworks, real-time containers, and adaptive models. * Business to Technical Translation: Collaborate with business stakeholders, product owners, and data scientists to translate customer engagement goals and business requirements into effective and scalable decisioning frameworks. * Defining Policies & Rules: Define and implement engagement policies, arbitration rules, and predictive models to optimize customer More ❯

hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate/… management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills … in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits The chance to be a part of a fast paced, growing digital transformation project with an established market leader A competitive base salary up to £50,000 as well as comprehensive employee benefits package Modern state of the art offices with More ❯

hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate/… management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills … in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits The chance to be a part of a fast paced, growing digital transformation project with an established market leader A competitive base salary up to 50,000 as well as comprehensive employee benefits package Modern state of the art offices with More ❯

stocked and installed nationwide. This is a fantastic opportunity for a diligent CRM and Digital Marketing Manager to play a pivotal role in shaping automation, digital marketing strategy, and customer engagement processes. THE ROLE This is a varied position where you'll take ownership of CRM development, digital marketing campaigns, and marketing automation. The role blends technical expertise More ❯

tech company that’s shaking up how things are taught in UK schools. They’re on a mission to make learning more engaging, and they need a superstar Operations & Engagement Coordinator to help keep things running like clockwork while building awesome relationships with schools and teachers. This isn’t your average admin job — it’s a mix of operations … customer support, marketing magic, and a splash of tech. If you love variety, thrive in a small team, and want to be part of something meaningful, this could be your next big move. What You’ll Be Doing Operations & Admin Keep internal systems (like CRM) tidy and up-to-date Schedule school calls, prep docs, and keep inboxes happy … Help build new curriculum content and resources Upload fresh materials to the online platform Customer Engagement Be the friendly face (or voice!) for teacher queries Onboard new schools and run basic online training sessions Monitor usage and offer support where needed Gather feedback and spot opportunities to improve Help schools stick around — and bring new ones on board More ❯

Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯