Technical Account Manager - Commerce / Partner Success (100% Remote - Ireland)
- Hiring Organisation
- Hopper
- Location
- York, North Yorkshire, UK
- Employment Type
- Full-time
technical liaison for multiple strategic partners. This critical role acts as the connective architect, seamlessly integrating Product, Engineering, Supply, and Customer Experience teams to ensure every partner receives clear, consistent, and exceptionally reliable support for technical inquiries and strategic growth initiatives. This is a hands-on, results-oriented … engineering bandwidth. Process & Program Development Improve intake workflows, templates, and triage mechanisms to create consistency across partners. Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards. Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale ...