1 to 25 of 48 Remote Customer Experience Jobs in Yorkshire

Technical Account Manager - Commerce / Partner Success (100% Remote - Ireland)

Hiring Organisation
Hopper
Location
York, North Yorkshire, UK
Employment Type
Full-time
technical liaison for multiple strategic partners. This critical role acts as the connective architect, seamlessly integrating Product, Engineering, Supply, and Customer Experience teams to ensure every partner receives clear, consistent, and exceptionally reliable support for technical inquiries and strategic growth initiatives. This is a hands-on, results-oriented … engineering bandwidth. Process & Program Development Improve intake workflows, templates, and triage mechanisms to create consistency across partners. Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards. Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale ...

Recruitment Co-ordinator

Hiring Organisation
Anna Maher Recruitment
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£22,000 - £26,000 per annum
platform that directly connects healthcare professionals with service providers and shifts? Working with collaborative, passionate and driven people? You would be joining a growing customer service/recruitment team, founded and led by a former award-winning healthcare agency CEO and in collaboration with their amazing tech partners. This … exciting time to join the company and be part of a tech start-up that is filled with collaborative, passionate and driven customer service professionals. They are agile and hardworking, but having fun is a fundamental part of their culture. The Role & Responsibilities My client is looking ...

Digital Product Manager

Hiring Organisation
Profile 29
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

Senior Solutions Architect | UK | Remote

Hiring Organisation
Grafana Labs
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
truly career-defining opportunity. The Opportunity We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive … outcomes with Grafana at the center. As a Solutions Architect, you'll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You'll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices ...

Senior Solutions Architect | UK | Remote

Hiring Organisation
Grafana Labs
Location
York, North Yorkshire, UK
Employment Type
Full-time
truly career-defining opportunity. The Opportunity We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive … outcomes with Grafana at the center. As a Solutions Architect, you'll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You'll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices ...

Business Development Manager

Hiring Organisation
The Closers Club
Location
Sheffield, UK
Employment Type
Full-time
Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Business Development Manager

Hiring Organisation
The Closers Club
Location
Leeds, UK
Employment Type
Full-time
Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Regional Sales Manager - UK

Hiring Organisation
TVU Networks
Location
Sheffield, UK
Employment Type
Full-time
Reporting to the Regional Director of Sales, you will be responsible for meeting assigned sales targets with an aggressive compensation plan that rewards new customer acquisition and growth of recurring SaaS revenue. This is a remote position with travel to major media centres in the UK as needed. What … customers stay ahead of how audiences consume live content. Share insights with internal teams. Collaborate: Work closely with product and solutions teams to bring customer feedback that influences future innovations. Showcase solutions: Lead engaging demos and presentations that highlight how our technology makes live production more agile, creative ...

Regional Sales Manager - UK

Hiring Organisation
TVU Networks
Location
Leeds, UK
Employment Type
Full-time
Reporting to the Regional Director of Sales, you will be responsible for meeting assigned sales targets with an aggressive compensation plan that rewards new customer acquisition and growth of recurring SaaS revenue. This is a remote position with travel to major media centres in the UK as needed. What … customers stay ahead of how audiences consume live content. Share insights with internal teams. Collaborate: Work closely with product and solutions teams to bring customer feedback that influences future innovations. Showcase solutions: Lead engaging demos and presentations that highlight how our technology makes live production more agile, creative ...

Associate Legal Counsel

Hiring Organisation
GoCardless
Location
Leeds, England, United Kingdom
wanted to - we ensure Legal Risk does not constrain the business but empowers it to achieve its goals; We create the best possible customer experience - we want our customers (both internal and external) to look forward to going through our processes; and We aim to automate wherever possible … support on strategic projects Work on specific projects, for example when we roll out new templates/launch new products Review and negotiate customer, partnership and supplier contracts by providing pragmatic and commercial support Supervise more junior lawyers on negotiations or on specific files Instruct and manage external legal ...

Delivery Manager

Hiring Organisation
KCOM
Location
Kingston Upon Hull, England, United Kingdom
Permanent, Full Time) Are you ready to lead and make a real impact? We’re looking for a Delivery Manager to join our Enterprise Customer Experience team. In this pivotal role, you’ll oversee the end-to-end delivery of projects and customer orders, ensuring everything runs … time, and to the highest standards. You’ll work closely with Sales, Engineering, Service Delivery, and other teams to drive operational excellence, improve customer satisfaction, and accelerate revenue recognition. If you thrive in a fast paced environment and love turning challenges into solutions, this is the role ...

Pre-Sales Strategist

Hiring Organisation
Zealous Agency
Location
Doncaster, South Yorkshire, UK
Employment Type
Full-time
guide them toward choosing the agency as their digital transformation partner. What you'll do: Identify and qualify new business opportunities by understanding customer needs and pain points Define high-level strategies and roadmaps for clients Build and maintain strong customer relationships while delivering exceptional service and support … promote our capabilities and generate leads Lead the creation of sales materials, including decks, RFP responses, and proposals Collaborate across functions such as Customer Experience Design, Technology, Strategy, Marketing, and global teams Develop and maintain relationships with key technology partners (e.g., Sitecore, Salesforce) Support the development ...

Pre-Sales Strategist

Hiring Organisation
Zealous Agency
Location
York, North Yorkshire, UK
Employment Type
Full-time
guide them toward choosing the agency as their digital transformation partner. What you'll do: Identify and qualify new business opportunities by understanding customer needs and pain points Define high-level strategies and roadmaps for clients Build and maintain strong customer relationships while delivering exceptional service and support … promote our capabilities and generate leads Lead the creation of sales materials, including decks, RFP responses, and proposals Collaborate across functions such as Customer Experience Design, Technology, Strategy, Marketing, and global teams Develop and maintain relationships with key technology partners (e.g., Sitecore, Salesforce) Support the development ...

Remortgage Case Handler

Hiring Organisation
PEXA UK
Location
Leeds, England, United Kingdom
growing – and we’re on the lookout for our next cohort of Senior Case Executives/Remortgage Case Handlers to join our fast-paced, customer-focused team. You’ll be supported by dedicated technical trainers, empowered by cutting-edge legal tech, and surrounded by a large collaborative team that … Case Managers through guidance and coaching Enhance the client journey by maximising the use of digital conveyancing systems and tools Your Experiences 2+ years experience as a Senior Case Executive handling complex remortgage cases Solid Remortgage experience Strong understanding of UK property law, remortgaging processes, and lender requirements ...

Senior Customer Solutions Specialist - United Kingdom

Hiring Organisation
Juniper Square
Location
York, North Yorkshire, UK
Employment Type
Full-time
values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across … problem solver who loves to learn new technologies and guide others? We'd love for you to consider joining Juniper Square as a Senior Customer Solutions Specialist. This role will be a founding member of our EMEA team, working directly with executives and collaborating with Product, Engineering, and Customer ...

Lead Digital Project Manager

Hiring Organisation
DWP Digital
Location
Sheffield, England, United Kingdom
multiple programmes or projects that have significant business impact. You'll bring skills in line management, coaching and mentoring and strong project management experience as you deliver projects that have significant impact on peoples lives day to day. Please note - we are hiring two Lead Digital Project Managers. … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Confidence in delivering complex, high-impact projects from start to finish, keeping them on time, on budget, and within scope. Ability ...

Software Engineer

Hiring Organisation
Vitreus Talent
Location
Leeds, England, United Kingdom
tasked with shaping standards, engineering practices, and delivery approaches. You’ll work with modern technologies, build scalable and secure platforms, and help redefine the customer experience aswell as how the business takes technology forward in everything they do. If you’re looking for an opportunity to influence, build … improve in a fast-moving but supportive environment – this is the role for you. What You’ll Be Doing Building and maintaining high-quality, customer-facing and back end digital platforms across Web, App, API & Microservices Designing scalable, secure solutions in line with modern engineering principles and cloud-based ...

Retail Expert - AI Training (Remote, Freelance)

Hiring Organisation
Braintrust
Location
Leeds, UK
Employment Type
Full-time
generated outputs related to retail operations and consumer behavior Create and refine text, data, or questions for AI training in merchandising, sales strategies, and customer experience Ensure accuracy, relevance, and clarity Follow detailed guidelines for consistency and quality What We're Looking For Bachelor's/Master … Business, Retail Management, or related field, or equivalent experience Strong communication and analytical skills Ability to simplify complex concepts High attention to detail English proficiency Why Join Us Work remotely with flexible hours Contribute to cutting-edge AI systems Ongoing projects available ...

Retail Expert - AI Training (Remote, Freelance)

Hiring Organisation
Braintrust
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
generated outputs related to retail operations and consumer behavior Create and refine text, data, or questions for AI training in merchandising, sales strategies, and customer experience Ensure accuracy, relevance, and clarity Follow detailed guidelines for consistency and quality What We're Looking For Bachelor's/Master … Business, Retail Management, or related field, or equivalent experience Strong communication and analytical skills Ability to simplify complex concepts High attention to detail English proficiency Why Join Us Work remotely with flexible hours Contribute to cutting-edge AI systems Ongoing projects available ...

Retail Expert - AI Training (Remote, Freelance)

Hiring Organisation
Braintrust
Location
Doncaster, South Yorkshire, UK
Employment Type
Full-time
generated outputs related to retail operations and consumer behavior Create and refine text, data, or questions for AI training in merchandising, sales strategies, and customer experience Ensure accuracy, relevance, and clarity Follow detailed guidelines for consistency and quality What We're Looking For Bachelor's/Master … Business, Retail Management, or related field, or equivalent experience Strong communication and analytical skills Ability to simplify complex concepts High attention to detail English proficiency Why Join Us Work remotely with flexible hours Contribute to cutting-edge AI systems Ongoing projects available ...

Implementation Advisor (Remote, UK)

Hiring Organisation
MindBridge
Location
Bradford, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Implementation Advisor (Remote, UK)

Hiring Organisation
MindBridge
Location
Hull, East Yorkshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Manager, Customer Success - DACH

Hiring Organisation
Camunda
Location
Sheffield, UK
Employment Type
Full-time
leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … make real impact, keep reading, this role could be the one you've been waiting for. About The Role As the Manager of Customer Success at Camunda, you'll lead a passionate team of CSMs who help enterprise customers achieve meaningful business outcomes through process orchestration and automation. ...

Project Manager - West Yorkshire - £55k - 12 Month FTC

Hiring Organisation
Exalto Consulting ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£55,000
operations. You will work closely with teams across technology, product, operations and warehouse functions to ensure smooth delivery and drive meaningful improvements that support customer experience and business growth. What you will be doing Leading cross functional projects across retail, ecommerce and supply chain Managing scope, timelines, budgets … Ensuring high quality documentation, reporting and delivery standards Supporting change management and adoption across the business What we are looking for Proven Project Manager experience in retail, ecommerce, logistics or supply chain Strong background delivering WMS or ERP related projects Excellent planning, organisation and communication skills Confident managing multiple ...

Senior Product Manager - Buy-Side Integrations

Hiring Organisation
Agiloft
Location
Sheffield, UK
Employment Type
Full-time
walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy … across their supplier networks. Job Responsibilities Own the roadmap and execution for buy-side integrations, starting with SAP and Oracle, ensuring measurable business and customer impact. Transform integrations from simple data exchanges into deeply embedded, workflow-driven solutions that enhance procurement and contract lifecycle visibility. Collaborate with engineering ...