18 of 18 Remote Customer Experience Jobs in Yorkshire

Job Title: Customer Experience Analyst Location: Leeds (Hybrid - two or three days per week in the office) Salary: £45,000 - £50,000 + up to 15% bonus + excellent benefits Why Apply? This is a brilliant opportunity for a skilled Customer Experience Analyst to enhance customer journey and elevate customer satisfaction. You'll play … a key role in translating insight into action, using data to support strategic decisions and elevate customer satisfaction. Customer Experience Analyst Responsibilities Interpret feedback from surveys and touch points to build a detailed understanding of the customer experience Use data to create clear, actionable recommendations that drive continuous improvement Partner with internal teams to align … customer insights with operational and strategic goals Craft compelling reports and presentations that effectively communicate key findings to stakeholders Promote a culture of customer-first thinking by showing the business impact of experience insight Identify opportunities for additional research and select appropriate methodologies Enhance current approaches to monitoring and reporting on customer experience Customer More ❯

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm Hybrid … working after 3 month probation has been successfully completed. 3 Days onsite and 2 days work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers … face meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to More ❯

and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and … large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and … innovation, we're changing the way customers buy and receive large goods for the better. BASIC QUALIFICATIONS - A degree - Advanced proficiency in verbal and written English - Relevant experience in managing large-scale programmes or projects - Relevant experience communicating with and influencing a range of different stakeholders including senior management - Proficiency in at least one of the following: SQL More ❯

data pipeline issues, identifying long-term solutions to recurring challenges. Help grow a strong data culture through technical leadership, training, and cross-team collaboration. Key Requirements: Essential: 3+ years' experience in a Data Engineering role, delivering high-quality, reusable data pipelines. Strong experience working within AWS environments specifically S3, Glue, Lambda, GitHub, and Terraform. Understanding of data governance … multiple priorities in a fast-paced environment, with strong attention to detail. Desirable: Familiarity with AWS Lake Formation and real-time streaming tools (e.g., AWS Kinesis/Firehose). Experience within the transport, travel, or leisure industries. Knowledge of AWS Redshift and traditional data warehousing approaches. Why Join? This is a unique opportunity to join a forward-thinking organisation … investing heavily in its data capability. Youll be part of a growing team at the heart of transformation, contributing to large-scale projects that impact customer experience, operational efficiency, and strategic direction. This role can be based anywhere in the UK with travel to York twice a month. Apply now to be part of a data-driven journey More ❯

youll take ownership of third-party marketplace activity, managing platforms such as Amazon, eBay, Wayfair, B&Q, and The Range. Youll ensure listings are optimized, pricing is competitive, and customer experience remains consistently strong. If you thrive in a fast-paced environment and enjoy using data to drive growth, this role offers real opportunity. What youll be doing … major online marketplaces Uploading new products, optimizing content, pricing, and visuals Monitoring sales performance, ROI, and campaign results Working cross-functionally to manage stock availability and order flow Handling customer feedback and ensuring service levels are met Supporting marketing campaigns, promotions, and A/B testing Staying up to date with marketplace policies and compliance needs What were looking … for: Previous experience managing online marketplaces (Amazon, eBay etc.) Strong knowledge of ecommerce platforms and digital best practices Proficient with Excel and familiar with CMS and channel management tools Detail-oriented and highly organised with excellent communication skills Understanding of ecommerce SEO and digital marketing principles Experience in the kitchen, bathroom or home improvement space is a bonus More ❯

take ownership of third-party marketplace activity, managing platforms such as Amazon, eBay, Wayfair, B&Q, and The Range. You’ll ensure listings are optimized, pricing is competitive, and customer experience remains consistently strong. If you thrive in a fast-paced environment and enjoy using data to drive growth, this role offers real opportunity. What you’ll be … major online marketplaces Uploading new products, optimizing content, pricing, and visuals Monitoring sales performance, ROI, and campaign results Working cross-functionally to manage stock availability and order flow Handling customer feedback and ensuring service levels are met Supporting marketing campaigns, promotions, and A/B testing Staying up to date with marketplace policies and compliance needs What we’re … looking for: Previous experience managing online marketplaces (Amazon, eBay etc.) Strong knowledge of ecommerce platforms and digital best practices Proficient with Excel and familiar with CMS and channel management tools Detail-oriented and highly organised with excellent communication skills Understanding of ecommerce SEO and digital marketing principles Experience in the kitchen, bathroom or home improvement space is a More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an Android Developer. * Good understanding of Android platform with a good proficiency in More ❯

Product Owner, £ 40000 - 60000 + benefits, Home Based with occasional trips to the office n Nottingham. SaaS technology company. Experience in one of the following a distinct advantage - The energy or utilities sector B2B Product and Pricing knowledge Market leading software technology business is looking to recruit a number of Product Owners. Reporting to the Product Manager you will … manager to translate the roadmap into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev' backlog of stories for the … squad to deliver. Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy or utilities sector an advantage. Previous knowledge working as a product owner. This is a great chance to join More ❯

relationships with internal & external customers/partners. About you You're a proactive and detail-oriented professional with a good background in either Credit Control/Account Management or Customer Service. You thrive in fast-paced environments and will take pride in effectively managing a portfolio of Broker accounts while ensuring timely payments and swift resolution of queries. Your … ability to enhance the customer experience, even when dealing with outstanding debt, sets you apart. You will be comfortable partnering with stakeholders across the business to flag at-risk accounts and manage potential credit risks. What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better More ❯

CONTENT DESIGNER on a 12 month fixed term contract. What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast-paced ecommerce environment. … on both creativity and performance, you will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop, Illustrator, InDesign an advantage. More ❯

organisation in the utilities sector is seeking a talented and detail-oriented Front End Software Developer to join its digital team. This role is central to delivering rich, intuitive customer experiences across desktop, tablet, and mobile platforms-supporting the organisation's digital transformation agenda. You'll work closely with designers, developers, and stakeholders to bring high-fidelity designs to … during design phases Stay current with emerging technologies and trends Support agile delivery practices and contribute to team development standards Liaise with stakeholders to balance business needs with user experience Skills & Experience Essential: 3+ years of commercial Front End development experience Expert-level HTML5, CSS3 (SASS), and vanilla JavaScript Experience with RESTful APIs and responsive UI … and version control (Git) Strong graphic design skills and proficiency with Photoshop Effective communicator with strong collaboration skills Ability to deliver pixel-perfect builds that meet design specifications Desirable: Experience in agile environments ECMAScript 6 (ES6), npm, webpack SEO principles and metadata optimisation Exposure to React/Redux, Node.js Familiarity with CMS platforms (Umbraco, Episerver, Drupal) Why Join? This More ❯

upskill data engineers, analysts, and scientists across the business. Promote a strong data culture and engage with stakeholders to maximise the value of data assets. Key Requirements Essential: Demonstrable experience leading the delivery of robust and reusable data pipelines usingAWS technologiessuch as S3, Glue, Lambda, and Lake Formation. Proficiency in Terraform, GitHub, and VS Code for pipeline deployment. Proven … AWS Athena, Quicksight, Sagemaker, Tableau, and Power BI. Excellent communication and stakeholder management skills. Ability to write clear technical documentation and define user stories with appropriate acceptance criteria. Desirable: Experience in real-time data pipelines using AWS Kinesis/Firehose. Industry experience in rail, transport, or similar sectors. Involvement in data governance, literacy, and data ownership initiatives. Strong … Why Join? Be part of a cutting-edge data transformation initiative. Collaborate with AWS engineers on a modern data architecture. Make a tangible impact on revenue, cost savings, and customer experience. Enjoy a supportive, flexible working environment and continuous learning opportunities. If youre a data visionary with the technical expertise and leadership qualities to shape the future of data More ❯

upskill data engineers, analysts, and scientists across the business. Promote a strong data culture and engage with stakeholders to maximise the value of data assets. Key Requirements Essential: Demonstrable experience leading the delivery of robust and reusable data pipelines usingAWS technologiessuch as S3, Glue, Lambda, and Lake Formation. Proficiency in Terraform, GitHub, and VS Code for pipeline deployment. Proven … AWS Athena, Quicksight, Sagemaker, Tableau, and Power BI. Excellent communication and stakeholder management skills. Ability to write clear technical documentation and define user stories with appropriate acceptance criteria. Desirable: Experience in real-time data pipelines using AWS Kinesis/Firehose. Industry experience in rail, transport, or similar sectors. Involvement in data governance, literacy, and data ownership initiatives. Strong … Why Join? Be part of a cutting-edge data transformation initiative. Collaborate with AWS engineers on a modern data architecture. Make a tangible impact on revenue, cost savings, and customer experience. Enjoy a supportive, flexible working environment and continuous learning opportunities. If youre a data visionary with the technical expertise and leadership qualities to shape the future of data More ❯

upskill data engineers, analysts, and scientists across the business. Promote a strong data culture and engage with stakeholders to maximise the value of data assets. Key Requirements Essential: Demonstrable experience leading the delivery of robust and reusable data pipelines using AWS technologies such as S3, Glue, Lambda, and Lake Formation. Proficiency in Terraform, GitHub, and VS Code for pipeline … AWS Athena, Quicksight, Sagemaker, Tableau, and Power BI. Excellent communication and stakeholder management skills. Ability to write clear technical documentation and define user stories with appropriate acceptance criteria. Desirable: Experience in real-time data pipelines using AWS Kinesis/Firehose. Industry experience in rail, transport, or similar sectors. Involvement in data governance, literacy, and data ownership initiatives. Strong … Why Join? Be part of a cutting-edge data transformation initiative. Collaborate with AWS engineers on a modern data architecture. Make a tangible impact on revenue, cost savings, and customer experience. Enjoy a supportive, flexible working environment and continuous learning opportunities. If youre a data visionary with the technical expertise and leadership qualities to shape the future of data More ❯

central role in shaping how we build, scale, and operate our platforms - balancing innovation, resilience, and business outcomes AND combining software engineering, DevOps, and platform thinking to deliver exceptional customer experiences at scale. WHAT EXPERIENCE WILL YOU OFFER? Proven experience leading large-scale engineering teams (100+) in high-growth, product-led organisations. Deep knowledge of software development … languages, cloud platforms (AWS preferred), DevOps/SRE, CICD, TDD. Experience and/or interest in emerging AI/Data Science & Automation solutions Exceptional people leadership: you build empowered, high-trust teams with a strong engineering culture. Track record of delivering large-scale digital transformation in complex, fast-paced environments. Strong partner to Product and Commercial teams - you understand … future of our platforms, teams, and technology. The scale to make an impact - and the agility to do it fast. A strong leadership team that values autonomy, creativity, and customer-first thinking. Flexible hybrid working, a supportive culture, and significant investment in technology and people. Interested? Let's build something extraordinary. Apply now or reach out for a confidential More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

services provider seeking an experienced Data Architect to join them at a pivotal moment, as they embark on an exciting transformation program aimed at optimising operations and enhancing the customer experience. They're looking for an experienced Data Architect to lead the design, development, and governance of their data architecture - aligning it with business goals, improving services, boosting operational … efficiency, and shaping the organisation's future data strategy. Technology: While they operate primarily within a Microsoft environment, they welcome candidates with experience in other technologies. What matters most is finding the right person to lead change, inspire innovation, and collaborate closely with a talented team of Data Engineers and Analysts. Key responsibilities: Architect end-to-end data solutions … scalable data pipelines and lakehouse architectures Collaborate with data engineers, analysts, and business teams Champion data governance and quality standards Sound knowledge of frameworks such as TOGAF and PRINCE Experience of delivering complex solutions within an Enterprise and/or experience of delivering integrated solutions involving third parties Location: Leeds - Hybrid working - primarily remote, with an expectation to More ❯

sales career. Required profile: To succeed in this role you will need to be focused and resilient with a passion for sales and a dedication to providing a great customer experience. Full training is given but some previous sales experience selling SaaS (software as a service) would be advantageous. What we offer: This role is based in our More ❯