15 of 15 Remote/Hybrid Customer Experience Jobs in Yorkshire

Company description: ClearCourse Job description: Customer Success Manager Remote role | UK and Ireland | Field-based travel Garage Data Systems is a leading provider of garage management software, supporting independent workshops, repair centres, and automotive networks across the UK and Ireland. Part of the ClearCourse group, GDS is continuing … grow as we expand our customer base and accelerate adoption of our cloud platform and integrated payments solution, Garage Pay. We are now looking for an experienced Customer Success Manager to work closely with existing customers, helping them get maximum value from GDS products while driving retention, adoption ...

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure … ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience What will you be doing: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

will be responsible for testing their development output from both a functional and visual perspective. This role places strong emphasis on the overall product experience, as well as the underlying functionality. You will ensure that everything is pixel-perfect, works seamlessly across devices, and feels like a product they … would be proud to put in front of their customers. Their ideal candidate will have some experience or understanding of UX and/or UI design, with high standards for quality and usability. A key part of this role will be helping to establish their journey into automated testing. ...

strategic adoption of AI across the business. This role is responsible for driving online revenue growth while implementing intelligent, data-driven capabilities that improve customer experience, operational efficiency, and commercial performance. The successful candidate will own the ecommerce development roadmap, optimise digital trading performance, and deliver AI-powered … innovations across merchandising, marketing, content, search, personalisation, and customer operations. This is a pivotal leadership role that combines commercial responsibility with advanced technology enablement. Key Responsibilities Ecommerce Leadership Develop our Ecommerce capabilities to support sustained revenue and margin growth. Lead onsite experience, digital trading, merchandising, conversion rate optimisation ...

value for customers and the business. This is a highly visible role where your analysis directly influences investment decisions, supplier performance, network growth and customer experience across the UK. Responsibilities Use internal and external data to make evidence-based decisions on optimal network locations and expansion strategy Track … performance reporting across parcel volumes, capacity usage, availability and profitability Interested? Here's What You'll Need to Be Successful Strong analytical capability with experience turning complex data into clear, actionable insight Experience managing third-party suppliers, SLAs, KPIs and performance reviews Confident stakeholder management skills, with ...

clients including ASOS, Nando's, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies … Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/ ...

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should … have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly ...

delivering innovative and trusted solutions. About the Role We're looking for a strategic and results-driven Head of Secondary Sales to lead new customer acquisition and expand Tes' presence in the UK secondary school sector. You'll manage a team of Business Development Professionals, driving sales strategies … including small Groups. Key Responsibilities Lead, mentor, and develop a high-performing sales team to exceed targets Design and execute strategic plans for new customer acquisition Drive cross-selling opportunities within existing accounts Collaborate with marketing, product, and customer success teams to accelerate growth Monitor market trends ...

contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service Delivery Manager: Salary … Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Yorkshire 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric ...

generation, pipeline performance, and conversion metrics. Collaboration & Continuous Improvement Work closely with the wider Sales, Marketing, and Account Management teams to ensure a seamless customer experience. Share insights and feedback to help refine messaging, campaigns, and outreach strategies. Actively participate in team meetings, training sessions, and development opportunities. What … bring 1–2 years' experience in B2B sales or lead generation. A confident communicator with strong written and verbal skills. Self-motivated, proactive, and eager to learn. Resilient and positive, with the ability to adapt to new tools and approaches. Excellent organisational and time-management skills. Comfortable working with ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

have a fantastic opportunity for a management consultant (1-5 years experience) to work as part of our dynamic Online team to grow our project and strategy division. You will be based in our head office with the flexibility of a hybrid working pattern, there may also be times … with stakeholders across the business to understand key problem statements and then translate these into opportunities. Your passion to deliver a high level of customer service will help to keep customers coming back will be key to your success and will be at the heart of every project ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite ...