15 of 15 Remote/Hybrid Customer Experience Jobs in Yorkshire

Customer and AI Insight Analyst Contract : full-time & permanent Location : UK - WFH with travel to United Kingdom sites as required Salary : £30,000 - £33,000 DOE Great Benefits Role Overview The Customer & AI Insights Analyst will play a key role in transforming operational and AI data into meaningful … using Power BI, Microsoft Fabric or similar enterprise analytics platforms. Experience conducting benefits realisation or ROI assessments. Understanding of customer experience (CX) metrics including NPS, CSAT, CES and Voice of Customer. Degree in Business Analytics, Data Science, Mathematics, Economics or a related discipline. Experience working with ...

Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment Are you looking to take the next step in your career and apply your customer service skills … professional, office-based role We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

business while proactively generating your own sales opportunities. Working remotely, you'll engage with customers via phone, email and video, delivering product demonstrations, understanding customer needs and recommending the right solutions. You'll work closely with Field Sales, Marketing, Customer Success and Product teams to deliver an exceptional … customer experience from first contact through to onboarding. What You'll Be Doing Managing inbound sales enquiries through to successful close. Generating new business through outbound prospecting and follow-up activity. Delivering engaging online product demonstrations. Building strong relationships with prospective customers. Managing your sales pipeline and forecasting ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

business wants a builder, someone who enjoys creating products and turning ideas into reality. Roughly 70% of the role is product development, building new customer facing features, new games and mechanics, checkout and customer account improvements. It also covers the internal tools and dashboards behind them. Around … Prize Portal. What you will bring Front end. HTML, CSS and JavaScript, with modern frameworks such as React or Vue. Back end. PHP. Solid experience working within an existing PHP codebase is equally welcome, along with APIs, authentication and business logic. Databases. MySQL, database design and query optimisation. Platform. ...

across the Jet2 business. You will lead a team of data scientists, applying ML, statistics and advanced analytics to unlock commercial value and enhance customer experiences. Based in Leeds with hybrid work, you will partner with stakeholders to identify opportunities, deliver projects from concept to production, and advance data ...

role in shaping and delivering Jet2's Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home ...

objectives. Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events. Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle … metrics. Provide regular commercial insights and updates to the senior leadership team. Collaborate with account management, operations and marketing teams to ensure a seamless customer experience. Support budget planning and contribute towards achieving company financial targets. Experience Neeeded: Proven experience within a Business Development Manager, Commercial Manager ...

role in shaping and delivering Jet2's Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home … reviews At Jet2.com and Jet2holidays , we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Reporting ...

/UI Designer Shape the Future of User Experience We're looking for a talented UX/UI Designer to join a growing product team working on innovative software solutions used by customers around the world. This is an exciting opportunity to work on complex, user-focused products where …/UI Designer, you'll be responsible for designing seamless user journeys and creating modern, intuitive interfaces that improve the overall customer experience. You'll be involved throughout the product lifecycle, from user research and wireframing through to high-fidelity designs and usability testing. Key Responsibilities Design intuitive, user ...

unable to offer sponsorship for this role Are you an experienced software engineer who enjoys balancing innovation withmaintainingbusiness-critical systems? Do you have experience across bothC# & Delphi? If so, then this could be the role for you. About us We are a leading UK technology company delivering transformative, data … driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data ...

platform strategy and mentor a growing team. Client Details Our client is a large housing association, committed to creating thriving communities and delivering exceptional customer experiences through innovative technology solutions. With an established Salesforce platform at the heart of its digital strategy, the organisation is investing heavily … Profile The successful candidate will bring strong Salesforce architecture expertise and a hands-on approach to solution design and delivery. You will have: Proven experience as a Salesforce Architect or Senior Salesforce Engineer Strong knowledge of Salesforce platform capabilities and best practice architecture Experience with Salesforce Field Service ...

spend your time understanding existing business processes, challenging current ways of working and helping design simpler, more efficient solutions that improve both colleague and customer experience. Working as part of a growing Business Transformation function, you'll partner with stakeholders across the organisation on projects including operational improvement, service … change delivery Working closely with project managers, technology teams and business leaders We're looking for someone who has: Strong Business Analysis experience Process mapping and business process improvement expertise Excellent stakeholder engagement skills Experience delivering operational or business change A naturally curious mindset and confidence challenging existing ...

for. Elevation Tech and Transformation are working with an ambitious, growing professional services organisation that's investing heavily in transformation across technology, operations and customer experience. This is a newly created opportunity within an expanding Business Transformation team where you'll help establish project management best practice while delivering … moving forward. You'll work directly with senior leadership while also supporting teams across the wider business. We're looking for someone who: Has experience managing business change projects Is highly organised and naturally structured Enjoys building governance and improving ways of working Is confident working with senior stakeholders ...