1 to 25 of 47 Customer Experience Jobs in Yorkshire

tangible impact. We're on the lookout for a digital marketing professional ready to take the next step in their career. With several years experience in Affiliate Marketing or Paid Search, whether from an agency or in-house background, are encouraged to apply. Success in this role hinges on … and insights in digital marketing and use these to optimise spend and performance Use a range of analytics tools to evaluate end-to-end customer experience across multiple channels and customer touch points Input ideas towards our digital marketing testing plan and drive incremental growth with our … digital marketing agency Who are we looking for? Experience in Paid Search and/or Affiliate Marketing for a Lead Gen company Experience analysing performance in GA4 and Google Ads and AWIN Experience managing budgets Degree level qualified in relevant subject Able to manage multiple tasks and more »

creative and channel mix Identify trends and insights to optimise spend and performance Use a range of analytical tools to evaluate end-to-end customer experience across multiple channels and customer touch points Management and measurement of digital and website performance against KPI’s Maintain GDPR compliance … across all digital acquisition activity Who are we looking for? Extensive experience in digital marketing Experience managing large budgets PPC/PaidApp experience Degree level qualified Expert knowledge in GoogleAds, GA4, Firebase and Excel Strong attention to detail/accuracy and able to manage multiple tasks and more »

the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 20 years’ experience, helping over 800,000 patients in England manage their NHS prescriptions from request through to delivery. We’re looking for an experienced designer to … to the business as a whole. You’ll need to be someone with a positive and proactive approach who can create compelling and consistent customer experiences, turning business requirements into innovative and inspiring creative concepts. You’ll largely work across digital channels (email, web, social, performance) and ideally have … extensive experience designing engaging effective CRM campaigns. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout more »

decisions. Some recent examples include: Maximising payment authentication rates for seamless user experiences Enhancing search engine logic through machine learning for an optimised search experience Implementing collaborative-filtering approaches for personalised resource recommendations Statistical modelling and forecasting to meet user needs effectively Developing real-time data pipelines to address … gaps in our product offering Optimising customer experiences through data-driven insights Visit our Data Science Blog or our Medium page to find out more In this early phase of our exciting journey, data will be the guiding force shaping the future. The Data Team at Twinkl will play … collaboration Requirements We look for the following experience. But when we're hiring for this role, if you don't have some of the experience listed below, don't let that stop you from applying! We know one size doesn't fit all, and we'll regularly review your more »

IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the … best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a … customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer more »

for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing … aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience … Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need more »

in the senior leadership team. There is a highly competitive salary and excellent benefits package on offer for the right individual who can combine experience leading technical and quality functions with strategically guiding important business wide strategy. The Head of Technical duties & Responsibilities will include: Support the Group strategy … highly qualified teams Ownership of site technical budget to support to further development of site capabilities across 3 functions Utilise previous hands on technical experience form challenging manufacturing fields to steer the growth and direction of each division You will lead from the front, coach mentor and develop your … team to be customer centric and deliver the best customer experience Active engagement and implementation of change management across the site. Support cross functional departments in delivery first class service; products and technical knowledge Elevation are keen to speak with people that have worked in a similar more »

in York. Working across our UK and International websites, we are looking for someone to help maximise online sales and optimise the digital shopping experience for our customers. Reporting into the Senior E-Commerce Trading Executive and being part of a small but efficient Trading team, you will work … closely with various teams within the business to ensure we are driving sales, maximising trading opportunities, and improving the customer journey across the website. This will range from onsite merchandising, stock visibility, CRO, new season launches and reporting. To succeed in the role, you will need to have strong … we are optimising the right products to our customers Coordinate with the brand and creative teams to develop engaging website content to enhance the customer experience and drive traffic Build and use reporting tools to analyse website performance metrics, including traffic, conversion rates, bounce rates and search intent more »

a Digital and Ecommerce Marketing Manager to join our diverse and inclusive marketing team, stepping into a role that's central to enhancing our customer digital experiences and shaping innovative marketing and ecommerce strategies. Your experience with organic and paid search, SEO, and PPC will be crucial as … oversee digital strategies. With a focus on budget management and interest in emerging technologies, you'll collaborate closely with internal and external stakeholders, boost customer database growth, and negotiate compelling strategies with our senior leadership team. Your role will involve staying ahead of digital trends, adeptly negotiating requirements, managing … written communication, meticulous attention to detail, and the ability to prioritise and execute tasks within tight deadlines. You will demonstrate a developed understanding of CX and UX, possibly from a background in B2Binbound marketing. If you are experienced in a digital marketing environment, have experience managing teams and third more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships with … skills Reliability Positive attitude Exposure to Health & Safety in the workplace. Excellent IT skills, with knowledge of Excel, Word, Outlook, Powerpoint Desirable, not essential: experience with SAP. About our Benefits Annual salary up to £23,000 (depending on experience) Professional growth, training, and opportunities to hone your skills more »

North Yorkshire, HG2 8RB (2 mins walk from Hornbeam Park train station) Job type: Full time, permanent Salary: £23,000 - £30,000 dependent on experience The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client … Services Director. For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high … customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business. Responsibilities: Responding to in-life queries and contract amend requests Creating Vehicle Orders from internal systems Processing personal identification & finance paperwork Creating Welcome Letters & Driver Letters from internal systems more »

accurate and efficient data management. This role involves populating and maintaining critical business data including trading agreements, multiple currency pricing, sales budgets, product and customer information. The BI Specialist will work with systems to provide insightful analytics that will be used to support strategic decision-making. Through feedback, they … and a commitment to aligning the ERP system with the company’s operational goals and objectives. Key Responsibilities:- Take ownership of constructing and maintaining customer trading agreements at both collective and individual levels, ensuring these agreements align with the Company's strategic business objectives. Partner with the Legal Compliance … Executive to take responsibility for revising customer terms, ensuring these revisions adhere to the agreed-upon criteria and legal standards. Analyse and resolve data discrepancies independently, particularly with third-party systems such as business-to-consumer (B2C) and business-to-business (B2B) websites, to maintain data integrity. This includes more »

for a UX Designer to join a leading global professional services organisation, joining a team who will be driving the improvements and development of customer experience across ServiceNow and other internal platforms. What will I be doing? Conducting user research with internal stakeholders throughout the business. Drive processes … and improvements regarding customer experience in ServiceNow. Collaborate with cross-functional teams, including Product Owners and Architects. Conduct usability testing within ServiceNow. Leading workshops with internal stakeholders. Key Requirements: Previous experience working in a dedicated UX Designer role. Experience working with ServiceNow and other core platforms … such as Success Factors and SAP. The ability to turn complex requirements into simple, clear interactions and interfaces. Experience with design tools such as Sketch, Figma, and Adobe XD. Speed in producing and validating ideas through iterative design. Strong written and verbal communication skills. If this opportunity would be more »

standards Understand company policy and rules regarding security measures and demonstrate compliance and controls Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements Understand product features and benefits, ensuring knowledge is kept up to date in line … communication to all levels, motivating the team and building good working relationships within store Support store manager to coach the team Qualifications The Requirements Experience of leading a team within a retail environment Experience of working with high volumes of product and stock Knowledge of and passion for more »

into new international territories. They are now looking for a Head of E-commerce to take ownership of their sales platforms and drive online customer experience. The successful candidate will collaborate with colleagues in digital and brand to build a best in class online experience. This is a company … when necessary. The role: Develop and deliver a comprehensive ecommerce strategy which integrates with the wider marketing strategy Take ownership for the optimisation of customer journeys to maximise conversion rates, creating a cohesive user experience Own and manage the ecommerce platform with a keen eye on conversion, functionality … and UX. Manage internal teams and 3rd party agencies to get the best out of the website and tech platforms Analyse customer journey data and make recommendations based on insight Own testing programmes across the website to increase conversion Lead conversion projects with the support of 3rd party agencies more »

to work as one team, delivering scalable, robust, and high-performance solutions to support the continued growth of the business and provide an excellent customer experience. What will you do in the role? You'll work as part of a cloud operations team in Yorkshire to automate and provide … latest tech and are constantly reviewing what they work with to ensure they stay ahead of the competition. What are the key skills/experience you'll already have? Azure, AWS or GCP experience AzureDevOps/Gitlab CI/CD Pipelines Kubernetes/Docker What can they offer more »

Collaborate with internal teams to ensure seamless project execution. Provide ongoing support to key accounts, addressing any queries or concerns and ensuring a positive customer experience. Contribute to the development of business plans and strategies to achieve sales targets and revenue growth. Continuously prospect for new business opportunities, leveraging … providing input into strategic decision-making and helping to define the company's route to market strategy. Conduct market research to gather insights into customer needs, preferences, and pain points. Gather feedback from customers and internal stakeholders to identify areas for improvement and refine our client's offerings. Requirements … Minimum 3 years' experience in sales, preferably in renewable industries. Expertise in Power Purchase Agreements, energy trading, and utility-scale solar assets. MUST have a strong working knowledge of solar power with a keen interest in renewable energy. Proven track record of delivering results and exceeding targets. Exceptional communication more »

and apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support … in product testing activities, including feature testing, regression testing, and end-to-end testing, to identify and report bugs, usability issues, and performance concerns. Experience Needed: Strong problem-solving skills with a passion to deliver outstanding customer experiences Some basic technology experience with an appreciation of software more »

an excellent training program that will enable them to develop within the team and enhance their skillset. You will be visiting a range of customer sites with the team (and alone once trained) and will be responsible for fault finding and repairing a variety of electro-mechanical equipment within … the industrial printing industry. You will diagnose issues, order parts if needed and provide an excellent customer experience on behalf of the brand. This is a great time to join the business who have a track record of training and developing staff with an average service within the … Covering the north of England and Scotland *Access to first class training and an excellent benefits package The Candidate: *Multiskilled fault finding and repairs experience *Field service experience *A full, clean UK driving license *In the Leeds area Consultant: Patrick Walsh Revorec Recruitment Solutions is a specialist recruiter more »

Project Support Administrator- Leeds This an amazing opportunity to join the Rail sector and work in the Customer Experience team to coordinate the management of documentation to assist in the successful delivery of Train Operator business plans. Location: Leeds Salary: £28,000 - £34,000 Per Annum Hybrid working … days a week from home. Role and responsibilities: The Resolute Group are working with a Rail organisation that needs support within their Customer Experience team providing support coordinating the management of documentation to assist in the successful delivery of business plans. The primary aim of the role will … the main office in Leeds 2-3 days a week home-based and 2-3 days a week or as required by the stakeholder. Experience: Degree qualified - Flexible on degree subject Experience working in a Corporate role, ideally within the Public sector so you are used to Local more »

revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to steam ahead at the forefront of innovation. About the Opportunity Are you looking for a new and dynamic … responsible for the coordination & execution of all field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels … Sales Executives – Aftersales. Ensure that communication with internal stakeholders in other departments is effective and efficient (Technical Sales Executives - Aftersales, Service Engineers, Logistics, Warehouse, Customer Service). Act as annual leave cover for Warranty and Service Coordination and support the sales team to ensure continuity in service provided during more »

identify commercial opportunities along with commercial threats by legislative change You will lead from the front, coach mentor and develop your team to be customer centric and deliver the best customer experience Support cross functional departments in delivery first class service; products and technical knowledge Elevation are … be Degree educated with a Bachelors in Science Skilled in lean six sigma with qualifications to match Chartership or fellow membership highly desired Previous experience working within a Technical lead, management, research capacity, gained whilst working for a chemical manufacturer or as near to Strong leadership skills, with the more »

put forward to the landowner/agent. Results and Key performance indicators Land opportunity volumes successfully appraised from new leads and existing partners Ensuring customer deliverables are produced and delivered in a timely manner Collation and provision of supply chain and logistics audit and maintenance information Creation of land … valuations and advice that allows informed decision making and results in targets of land acquisition being achieved Outstanding customer and potential customer experience Work completed on time, to a high standard Management of the end-to-end process to ensure successful customer facing content creation Up … negotiation skills Ability to use own intuition and ‘think out of the box’ to source pipeline opportunities. Good organisational, time management and leadership skills Experience in a similar role, working within a Land Acquisition team, purchasing and delivering sites for a private or public organisation. A solid network of more »

Here at EMIS we have an opportunity for a customer facing delivery focused Project Manager to join us on a permanent basis. We are a tech for good business, and everyone who works here genuinely makes an impact every day on the healthcare industry, what could be more rewarding … position, our Project Delivery team meet in our Leeds office on a quarterly basis. So, if you are someone with a passion for excellent customer experience and have exposure or experience with project management, then apply today! What you’ll do We are a busy team, managing … is no different here. You will work closely with the business to ensure that delivery of project work-streams are aligned to meet our customer requirements. Other key responsibilities and accountabilities will include; Work directly with the Customer’s project team to ensure agreed plans are in place more »

for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing … aware of current Major incidents. • Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: • 3rd level technical service experience level is a must. • Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments • Prior experience … Operations Centre/Service Desk Environment • Excellent problem-solving skills • Excellent communication skills (Communication to customers verbal and written is mandatory) • 2-5 years’ Experience with Windows Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need more »