8 of 8 Remote Customer Retention Jobs in Yorkshire

records of leads, opportunities, and activities in the CRM system. Client Billing & Retention: Oversee billing accuracy, contribute to client satisfaction, and play a key role in client retention strategies. Skills & Experience: Proven Track Record: Demonstrable success in B2B sales, business development, or client acquisitionideally within a digital agency or marketing consultancy. Digital Marketing Know-How: Familiarity … with SEO, PPC, Paid Social, Content, Web Design, and Creative Services will set you apart. Strategic Thinking: Able to identify customer pain points and align services to meet their goals with a tailored approach. Self-Starter: Highly driven, results-oriented, and comfortable working independently with minimal supervision. Excellent Communicator: Strong written and verbal communication skills, with the ability to More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with … our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. More ❯

compelling sales presentations and proposals to prospective clients Negotiate and close deals with new clients, ensuring mutually beneficial partnerships Develop and maintain strong relationships with existing clients to drive customer retention and upselling opportunities Collaborate with cross-functional teams to ensure smooth onboarding and delivery of products/services to new clients Attend industry events, conferences, and More ❯

design and implement A/B testing and utilise performance-based data to support decision-making Provide clear recommendations to the Executive and Product teams, linking pricing strategy to customer acquisition and lifetime value Conduct market analysis, competitor pricing and willingness-to-pay research Continually review and monitor pricing, adjusting accordingly to market conditions and business needs Develop insightful … leadership Experience in pricing and packaging across different geographies and segments Pricing experience with both B2C and B2B subscription-based models, including a deep understanding of pricing impact to customer acquisition, retention and lifetime value Excellent data literacy with a highly analytical and data focused approach to testing and making informed decisions Excellent communication skills, with the More ❯

Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve … and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. … is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing and implementing improvements to service More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end operational … change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯

in a highly specialised space delivering to sectors where mission-critical performance is non-negotiable Expanding rapidly in both the UK and North America, with ambitious plans and high customer retention Known for supporting long-lifecycle hardware requirements where consistency and certification matter Role Overview As Business Development Manager, you will: Win and grow accounts with Tier … o Certified, Critical, or Challenging use cases Sell into both legacy technology environments and next-generation solutions Work closely with internal engineering teams and technical experts to build tailored customer solutions Manage your own pipeline, forecast accurately, and deliver new business growth Candidate Profile Direct OEM/SI Sales Expertise: You've sold technical or engineered products directly to More ❯

are seeking a Pricing Analyst within their Renewals team, to help optimise pricing strategies for the renewal portfolio. The role will work closely with teams across Pricing, Underwriting, and Customer Retention to design and implement renewal pricing models, leveraging advanced analytics and machine learning techniques to achieve business goals. My client is headquartered in London but this … and market trends to ensure renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least More ❯