York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
CustomerService Officer (IT) - York City Centre Do you have a passion for CustomerService, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customerservice as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
Wakefield, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary: Up to … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customerservice? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Good Travel Management
plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … multiple acquisitions in several sectors. The role is an exciting opportunity for anyone with a keen desire to develop and grow. Some key aspects of the role will include: CustomerService Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve … Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the end user confidence Excellent customerservice skills & customer experience Ability to gather information and demonstrate a methodical approach to trouble shooting Proven track record in training Strong verbal and written communication skills More ❯
City, Sheffield, United Kingdom Hybrid / WFH Options
CPJ Recruitment
Lucrative new business field sales role selling service contracts Business Development Manager - Service Contracts Area: South Yorkshire DN WF S The Role of Business Development Manager This is a field/home-based business development sales role. You will target B2B businesses with over 300 employees, selling a range of in-demand facilities services. You will engage with … within the region. This is a new business role where you will be responsible for self-generating appointments and building a strong pipeline. You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial. With high order values, there is significant earning potential the average BDM earns 60K, while … top performers exceed 80K. The role is four days in the field and one day working from home. You will be supported by excellent operational service levels, outstanding customerservice, and a world-class marketing team. As a Business Development Manager, you will present tailored solutions to prospective clients. The Company Business Development Manager If you're More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
work in a hybrid environment, providing flexibility and a healthy work-life balance. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customerservice and technical assistance, ensuring a positive experience for all users. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross … functional teams to identify and implement potential service improvements. Develop and maintain comprehensive macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practises. Stay updated with the latest macOS updates, features, and security patches. Act as a technical expert within Colleague IT Services, providing guidance and support. Utilise ServiceNow to analyse the impact of … the Mac Support service, managing critical issues and providing operational support to Service Desk analysts. Support the day-to-day management of the wider service desk, ensuring departmental SLAs and key metrics are met. Essential Technical Capabilities: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and More ❯
York, England, United Kingdom Hybrid / WFH Options
Optix Software Ltd
About the Company An innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience … and develop your career. This role is a blend of technical support and customerservice where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues as they arise. This is not your typical service desk role, every day is different and … opportunity to take ownership of issues through to fruition as well as having direct client contact. This role would suit someone with an interest in developing a career in customer support with a technical edge. We welcome candidates with strong, transferrable customerservice skills. Full training will be provided on the technical/software side. Hours of More ❯
bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent CustomerService skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous CustomerService type employment would be encouraged to apply. Comprehensive Training More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent CustomerService skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous CustomerService type employment would be encouraged to apply. Comprehensive Training More ❯
Bedale, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over the phone … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Yarm, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over the phone … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Thornaby, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over the phone … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Northallerton, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over the phone … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pratap Partnership Ltd
internal operations and external interactions with clients, ensuring contracts and quotations are effectively administered and negotiated. Experience required includes strong administrative process management/office management, business-to-business customerservice, and contract management. Benefits include: 24 days holiday + bank holidays Pension scheme Healthcare assistance scheme Free, on site parking in Sheffield Career development opportunities Youll act … as the vital link between our engineering experts and commercial sales team making sure contracts are robust and commercially sound, while streamlining the sales process and customer journey to deliver the highest standards of efficiency and service. Responsibilities: This role will involve hands-on management of all aspects of the companys internal operations, focusing on: Project management of the … end-to-end customer journey including operational, administrative, and contractual elements IT system efficiency and continuous improvement Office management Experience required: Hands-on experience of customer relationship management and customer journey within a business-to-business environment co-ordinating the customer journey from initial enquiry through to final invoice Experience managing internal operations such as IT More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customerservice while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server … Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving licence (preferred). What's in it for you? Competitive salary up to £32,000. Hybrid working model for work-life balance. Funded training opportunities to support professional … development. Collaborative and supportive team environment. Next Steps: Apply Now!If you're an experienced engineer with a passion for delivering great service and a strong technical background, we'd love to hear from you. Referrals: Know someone who might be interested? Earn £1,000 in retail vouchers for successful referrals. Interviews are being scheduled soon, so don't More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working ( 1-2 days in the office a week Bradford) There will be occasional travel … We have an exciting opportunity for a Maintenance Analyst to join the TEC team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … the changing expectations of customers and regulators. Are you passionate about delivering exceptional IT support and making a real difference to frontline teams? Were looking for a proactive and customer-focused TEC Support Specialist to provide remote and on-site technical assistance to our Above Ground Maintenance (AGM) and Below Ground Maintenance (BGM) colleagues and support partners. In this More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
IO Associates
consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, CustomerService, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
IO Associates
consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, CustomerService, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
IO Associates
consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, CustomerService, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
JPD UK Services
and mechanical skills? JPD UK Services Ltd are a leading nationwide supplier and servicer of automated gates, doors and entry systems. Were looking for field-based professionals to install, service, and maintain automated gates, barriers, bollards, turnstiles, roller shutter and powered doors at residential, commercial, and industrial sites across the UK. Responsible for installing, configuring, and commissioning automated systems … and safety devices and skilled and experienced in ensuring compliance with associated technical and health and safety regulations. You will be a confident provider of technical support and excellent customer service. We're looking for: Proven experience as an Automation Engineer/Field Service Engineer Strong electrical, mechanical and hydraulic knowledge Familiarity with automation safety systems, control systems … and ancillaries Problem-solving skills and a proactive approach Full UK driving licence (essential) DHF or ADSA Certified Training CSCS/IPAF (desirable) What you'll do: Install, service and maintain automated gate and access systems Diagnose and repair mechanical, electrical and control issues Ensure compliance with safety standards and regulations Deliver excellent customerservice on-site More ❯