Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req 21 May 2025 Title: Headof Customer Operations (12-Month FTC, Maternity Cover) Department: Customer Operations Location: Sheffield OR London (Hybrid, 3 days a week in the office … days from home) Full time, Fixed-Term Contract (12 months) Line manager: Director, Global Customer Operations Role overview: We're seeking an experienced transformation-focused leader to step into the role ofHeadof Customer Operations on a 12-month maternity cover . This role … candidate will also lead the Customer Resolution Team and act as a key partner to our Product and Technology functions to drive the adoption of digital capabilities and improved customer outcomes globally. Key responsibilities: Lead and oversee all customer operational teams across assigned product verticals, ensuring an exceptional end More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Tes
We're Hiring: Headof Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business 🌍 💼 Full-Time | Fixed-Term Contract (12 months) 📌 Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) 🧭 Scope: Lead operations across key product verticals + oversee our central Customer … Resolution function Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Headof Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional service across … an operational leadership role, it's a transformation opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tes
Job Description We're Hiring: Headof Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business Full-Time | Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our … central Customer Resolution function Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Headof Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional … an operational leadership role, it's a transformation opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture More ❯