As an ITAsset & Configuration Analyst , you will be responsible for maintaining the accuracy and integrity of Evris ITAsset Database and Configuration Management Database (CMDB). Youll manage IT assets throughout their lifecycle, ensuring governance, compliance, and cost efficiency while supporting the ITAssetManagement Lead in delivering the IT … of hardware and software assets to ensure compliance and resolve discrepancies. Using data-driven insights to optimise ITasset usage and reduce cost across the organisation. Supporting ITAM project deliverablescoordinating activities, chairing meetings, and ensuring accurate data collection. Still interested? Great News! We are looking for: ITIL V4 (required). Relevant Software/Hardware AssetManagement certification (desirable). Minimum 1 years experience in an ITAsset Analyst or similar role. Experience with ITAM-supporting technologies such as CMDBs, auto-discovery tools, MDM, and SAM. Knowledge of Service Management processes and ITIL principles. At least 1 year of experience with ITSM tools, preferably ServiceNow. Ability to analyse and present accurate data to More ❯
IT Support/IT Manager Purpose We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications. The role Deliver 1st line support for staff and remote users. Manage servers … system updates. Oversee data security: backups, firewalls, antivirus, and compliance. Administer remote access (e.g., Citrix) and Microsoft 365. Maintain hardware/software inventory and licences. Support and develop case management and business systems. Manage vendors and IT support contracts. Produce user guides, training, and system reports. Ensure compliance with internal policies and industry standards. About You Strong knowledge … of Microsoft Windows, 365, Windows Server, Active Directory. Familiarity with case management systems, Citrix, email security, and remote support tools. Desirable: security tools, ITassetmanagement, VBA programming. 3+ years in IT support/systems admin (legal/professional services background advantageous). Excellent communication and problem-solving skills. More ❯
Brighouse, West Yorkshire, England, United Kingdom
Lorien
Lorien are currently working with a manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development … within the role. Responsibilities : Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical projects, including documentation and planning Create … new users, manage security permission requests and starters/leavers procedures. Manage IT Purchasing, submit requisitions, create purchase orders, liaise with suppliers to order new equipment Log and maintain Server health and additional preventative maintenance measures Ensure backups have performed correctly and escalate any failures to the IT Manager Manage office supplies, ensuring constant stock of consumables and More ❯