Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
CV Screen Ltd
ITSupportTechnician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced ITSupportTechnician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of … hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services … company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems More ❯
Graduate ITSupportTechnician Sheffield £28,000 -35,000K per annum The role: We are looking for a resolute ITSupport person to join our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high … quality ITsupport and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems … date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in ITsupport or a similar role. § Strong technical troubleshooting and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nicholas Associates
Graduate ITSupportTechnician Sheffield £28,000 -35,000K per annum The role: We are looking for a resolute ITSupport person to join our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high … quality ITsupport and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems … date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in ITsupport or a similar role. § Strong technical troubleshooting and More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Allegiance Group
Job Title: ITSupport Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an ITSupport Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the … latest Microsoft technologies in a fast-paced, supportive environment. As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff … Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious ITSupport Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and More ❯
that both hardware and software components function efficiently. Their expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned … the patch management system. Problem-solving - to be able to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on … to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc. To be aware of More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Independent Forgings and Alloys
Due to our continued growth and investment, we are looking to add to our IT team with an experienced Senior ITSupport Technician. Main Purpose of the Role Working as part of our IT team on a range continuous improvement projects across site that require IT advice and support. The job holder will be responsible for the ITsupport of personnel using remote access and face to face, as well as setting up and maintaining IT access for all users. Main duties include Troubleshoot Hardware and Software: Diagnose and resolve technical issues … user account creation, password resets, and access permissions in Active Directory and other systems. Incident Logging and Tracking: Accurately record, track, and update all support tickets in the IT service management system, following ITIL best practices. Network Troubleshooting: Diagnose and resolve network connectivity issues, including Wi-Fi and More ❯
ilkley, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Ilkley IT Services
Job Overview At Ilkley IT Services, we are passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, we specialise in creating tailored IT services for small and medium … dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for our clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities … Client-Centric Support Across All Levels: Provide expert 2nd and 3rd line support, resolving escalated and complex technical issues with a focus on client satisfaction. Contribute to 1st Line support when required, answering calls, assisting with basic queries, and ensuring smooth day-to-day operations. Build strong More ❯
A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯
A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯
A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯
A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful … objective of completely understanding the caller’s problem or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt … office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices. Building, Configuration, and Maintenance of all PC’s, Laptops Procurement and support of all London iPhones Provide customers with regular updates ensuring they are fully aware of the status and progress of their call. Actively share More ❯