2 of 2 2nd Line Support Jobs in Yorkshire

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

Second Line Support Engineer Contract - 3 Months Initially York- Hybrid working The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents and requests, ensuring effective communication at all times. On a day-to-day basis an IT Service … Desk Analyst – Tier 2 is responsible for delivering first class IT support, responding to and resolving a wide range of incidents and requests, within strict Service Level Agreements, ensuring excellent communication at all times. KEY RESPONSIBILITIES Deliver outstanding customer service by responding to incidents promptly, remaining courteous ...