8 of 8 2nd Line Support Jobs in Yorkshire

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

facing role where you will solve complex technical issues and build strong relationships with clients. \n What you’ll be doing \n \n Deliver 2nd and 3rd line application support within a structured support team \n Investigate and resolve incidents using Jira … Strong analytical and problem-solving skills \n Experience with SQL Server and writing SQL or T-SQL queries \n Background in 2nd line application or software support \n Knowledge of Microsoft Windows Server environments \n Ability to manage and prioritise workloads effectively \n Strong communication ...

facing role where you will solve complex technical issues and build strong relationships with clients. \n What you’ll be doing \n \n Deliver 2nd and 3rd line application support within a structured support team \n Investigate and resolve incidents using Jira … Strong analytical and problem-solving skills \n Experience with SQL Server and writing SQL or T-SQL queries \n Background in 2nd line application or software support \n Knowledge of Microsoft Windows Server environments \n Ability to manage and prioritise workloads effectively \n Strong communication ...

customer-facing role where you will solve complex technical issues and build strong relationships with clients.\ NWhat you’ll be doing\ N\nDeliver 2nd and 3rd line application support within a structured support team\ NInvestigate and resolve incidents using Jira and other diagnostic … looking for\ N\nStrong analytical and problem-solving skills\ NExperience with SQL Server and writing SQL or T-SQL queries\ NBackground in 2nd line application or software support\ NKnowledge of Microsoft Windows Server environments\ NAbility to manage and prioritise workloads effectively\ NStrong communicationskills, written ...

hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients. What you'll be doing Deliver 2nd and 3rd line application support within a structured support team Investigate and resolve incidents using Jira and other … environments What we're looking for Strong analytical and problem-solving skills Experience with SQL Server and writing SQL or T-SQL queriesBackground in 2nd line application or software supportKnowledge of Microsoft Windows Server environmentsAbility to manage and prioritise workloads effectivelyStrong communication skills, written and verbalA collaborative ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...