2 of 2 2nd Line Support Jobs in Yorkshire

Technical Support Specialist (2nd Line) - EV Charging | UK Remote/Hybrid | £40,000 to £45,000+ (DOE) *MUST HAVE EV CHARGING EXPEREINCE We're recruiting on behalf of a fast-growing scale-up in the EV charging and energy industry, delivering smart charging solutions across … their UK install base, they're looking for a Technical Support Specialist to join their operations team as the technical backbone of 2nd line support. You'll act as the escalation point for 1st line agents and installers, developing deep product knowledge ...

Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 + Bonus + Benefits We're seeking an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation … point for complex technical issues, delivering excellent customer service while supporting users across multiple locations. Key Skills & Experience: 2+ years' experience in a 2nd Line/Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11, Active Directory, Azure AD and Intune Experience supporting laptops ...