1 to 25 of 54 ITIL Jobs in Yorkshire

consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT Infrastructure Library (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »

/S, MS Office Suite, application support Strong problem-solving skills and ability to think critically under pressure Organizational skills Time management Exposure to ITIL practices Ability to work independently and as part of a team in a fast-paced environment Customer focused Good problem-solving skills Desirable Previous experience more »

integration, including APIs, EDI, and middleware Proficiency in Microsoft Office, particularly Visio and Excel for documentation creation Exposure to SAP ERP/CRM and ITIL v3 foundation accreditation would be advantageous but not required more »

of innovation and continuous improvement. Strategic Thinking: Ability to rapidly analyse data points, complex challenges and form strategies in line with broader business objectives. ITIL Expertise: Proven ability to manage IT services within ITIL guidelines. Project Management: Expertise in both Agile and Waterfall methodologies. Change Management: change process leadership for more »

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic … hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS more »

keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »

Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »

annum - on call 1 week out of every 5 (will decrease as team gets grows) 🎰 Industry: Online Casino/Sportsbetting 🛠 Key Skills: Sys Admin, ITIL, ITSM We're seeking a Lead Engineer to join a global Tech team. In this dynamic environment, you'll lead a team, drive service excellence more »

and Management Skills Required - In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration Cisco networks - architecture and deployments Network & Infrastructure Architecture ITIL Experience Experience in managing an IT Team - whether at Manager or Team Leader level Microsoft 365, Office 365, Autopilot and Intune End-user computer support more »

Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a good more »

technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why more »

analytical and critical thinking. For further details please see the job description. Person Specification QUALIFICATIONS/TRAINING Essential GCSE Educated or Higher Education level ITIL Foundation for service delivery Evidence of continuing professional development Willingness to undertake professional training relating to the role Regularly review and maintain any attained Registration … Aptitude around version control and responsibility for designing resilient security packages in line with strategic planning guidelines Experience in facilitating a change management process (ITIL) Experience in contributing towards organizational change Experience of operating VMware Computers Awareness of Freedom of Information Act, Data Protection Act and NHS data storage polices more »

IT SERVICE DESK/1ST LINE/ITIL/CUSTOMER SERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses is looking to add … of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to Hire someone who has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • Customer Service focussed with excellent more »

non-technical teams, engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of … and active desire to drive improvements. Demonstrable experience of designing Service Models and successfully delivering these into production. Writing high quality documentation and proposals. ITIL Foundation (either V3 or v4) is desirable Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and more »

compatibility issues, infrastructure limitations, or potential security vulnerabilities. QUALIFICATIONS * A Level IT, BTEC in Computing or equivalent. * MCP or equivalent. * PRINCE2 would be desirable. * ITIL - V3/4 Foundation. * ITIL - V3/4 Practitioner (Service Transition, Release Management - preferred) * ITIL - Practice Manager (desirable) * ITIL - Managing Professional (desirable). more »

particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Development experience in another language ie C++, Java, .NET. Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Interpersonal skills: Strong troubleshooting and problem-solving skills. Excellent communication and customer more »

IT Business Relationship Manager - Knottingley/Hybrid £70,000 per annum + 15% bonus Knottingley, West Yorkshire - Hybrid 2 days IT Business Relationship manager required for a leading client based in Knottingley, West Yorkshire. My client is currently seeking a more »

work, cycle to work scheme, supportive culture, modern office and more! Experience: Previous experience in an IT Support role Microsoft 365 suite Understanding of ITIL Understanding of a variety of software + hardware Excellent problem-solving skills. Excellent interpersonal and communication skills The company offer an excellent package and are more »

get out and about to manually fix issues, you'll be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License, good English Language communication skills … finding PCs, Networks, and Cabling *Office 365/Windows updates, rollouts, and PC Builds *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language skills *Full Drivers License Reference Number: BBBH(phone number removed) To apply for this role more »

get out and about to manually fix issues, you'll be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License, good English Language communication skills … finding PCs, Networks, and Cabling *Office 365/Windows updates, rollouts, and PC Builds *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language skills *Full Drivers License Reference Number: BBBH228070 To apply for this role or for to more »

or MCITP certifications (highly desirable) Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices Please call and speak with James Sample here at ISR to learn more . more »

QUALIFICATIONS A Level IT, BTEC in Computing or equivalent. MCP or equivalent. CCNA. CCNA Voice. M365 - Teams Voice Engineer or equivalent. (MS-720, 721) ITIL - V3/V4 Foundation. more »

Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »

Administration Enterprise anti-virus best practice awareness Experience operating in a customer-focussed IT Service Desk environment Excellent time management and prioritisation skills DESIRABLE ITIL V4 certification or understanding of the ITIL framework Basic understanding of Active Directory Group Policy management concepts Basic understanding of cloud technology administration; Office more »

and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »