Change & Release Manager
kirklees, yorkshire and the humber, united kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Wavenet
our IT services. Key Responsibilities: End-to-End Change Management: Oversee the full change management process, ensuring all adjustments are logged, assessed, authorised, scheduled, and reviewed in line with ITIL best practices. Facilitate Collaboration: Chair and facilitate Change Advisory Board (CAB) meetings, engaging all stakeholders and creating a culture of open communication. Risk and Impact Assessment: Evaluate change requests … change and release processes to boost efficiency, consistency, and governance. What We're Looking For: Experience: Previous experience as a Change Manager, Release Manager, or within IT Service Management. ITIL Knowledge: Strong understanding of Change and Release Management processes within the ITIL framework. Risk Assessment Skills: Proven ability to evaluate the risk and impact of changes across infrastructure … stakeholders. Technical Familiarity: Knowledge of IT infrastructure and services, including cloud technologies, networks, and applications. ITSM Tools Experience: Proficiency with ITSM tools such as ServiceNow, Remedy, or similar platforms. ITIL Certification: While an ITIL Foundation certification (or above) is preferred, it is not mandatory. Key Competencies: Organisational Skills: Strong governance skills with a keen attention to More ❯
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