Technical Support Analyst
- Hiring Organisation
- RedRock Resourcing
- Location
- Harrogate, England, United Kingdom
incidents, escalating where necessary Maintain customer communication and SLA adherence Key Technologies: Networking: Cisco, Meraki, Fortinet, Huawei Telephony: VoIP, SIP, Broadworks, Teams VPN, BGP, MPLS, SD-WAN, WLAN, Cellular Monitoring tools & data centre environments Ideal Candidate: Experience in technical support (1st or 2nd line) Strong desire to learn and progress ...