2 of 2 Remote/Hybrid Matrix Management Jobs in Yorkshire

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide range ...

work, tracking project progress and maintaining clear reporting up to the Head of Service on delivery milestones, risks, and blockers. Lead the project management function, providing overarching management of all active projects, data pipelines, and delivery schedules. Run agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives … with the Head of Service to track, monitor, and report annual KPIs, metrics, and overall service performance to governance boards and senior stakeholders. Team Management, Recruitment & Resource Planning Lead overall team management and recruitment across the service, ensuring appropriate contracts are maintained and staff are onboarded or scaled ...