Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Assured Data Protection Limited
product specifications, user guides, process diagrams, and internal support documentation. Ensure documentation is kept up to date and is accessible to internal stakeholders and partners. Support internal training and onboarding related to new service features or enhancements. Continuous Improvement & Market Awareness Analyse product performance and customer feedback to identify areas for service improvement. Monitor industry trends and competitors to inform More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PEXA Group Limited
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Smoove plc
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
initiatives. Create and maintain knowledge base articles and standard operating procedures. Technical Support & Escalation Provide hands-on 1st line technical support across desktop, network, and application issues. Assist with onboarding of new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
analyse security alerts in Microsoft Sentinel & Defender XDR Investigate and respond to incidents, threats, and suspicious activity Develop and optimize KQL queries, analytics rules, and automation playbooks Assist in onboarding new clients into Sentinel (connectors, log sources, playbooks) Collaborate with engineers and clients to enhance security visibility Contribute to threat hunting, detection tuning, and SOC process improvements Skills You’ll More ❯
West Yorkshire, Bradford, United Kingdom Hybrid / WFH Options
D R Newitt & Associates
/escalate with 3rd parties and hold them accountable Desirable Experience Firewalls/Security Appliances: (e.g., Sophos XGS, basic policy management—not advanced config) MDM (Intune, etc.): Device policies, onboarding/offboarding mobiles/tablets Manufacturing/Production IT: Factory floor IT, label printers, line-of-business apps Project Delivery: Has supported or delivered at least one system upgrade, migration More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business- Proven track record in B2B More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
live plan. Deliver both onsite & online training across the Sales & Customer Service functions covering new training (supporting new initiative launches), drop in and refresher training sessions and new starter onboarding training (either direct delivery or train the trainer where language variances apply). Establish KPI’s and evaluate training effectiveness to improve future programs for training effectiveness. Build and develop More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident … Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
Oversee daily operations of the helpdesk and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge of Windows Server, Microsoft 365, and More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
help desk Perform functional and regression testing of software products Liaise with the development team to report bugs and suggest improvements Support the delivery of software implementations and client onboarding Contribute to internal documentation and user guides Requirmetns : Hands-on experience with Microsoft Azure, particularly in cloud-hosted environments (e.g. Azure AD, App Services) Strong communication and interpersonal skills Organised More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 13, 2025 (Updated 1 day More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
firewall rulesets to mitigate risks.? Collaboration : Work with SOC and engineering teams to resolve complex threats.? Documentation : Log changes/actions in ticketing systems (e.g., ServiceNow) and update clients.? Onboarding : Integrate new client devices into our managed services platform. Tech You’ll Work With Firewalls : Check Point (R80.x), Fortinet (FortiGate), Palo Alto (PAN-OS). Networking : TCP/IP, VPNs More ❯
Hull, North Humberside, England, United Kingdom Hybrid / WFH Options
Axon Moore Group Ltd
logs Familiar with Agile, PRINCE2 or other structured methodologies Commercially aware with experience in budget tracking and invoicing Line management or team leadership experience Exposure to ARR models, SaaS onboarding or hospitality/retail tech (desirable) What’s on Offer: £50,000 – £60,000 salary DOE Hybrid working with UK travel Supportive, people-focused culture High-impact projects in a More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
M Group Energy
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
William Hill PLC
end to end whilst collaborating with various areas of the business, bringing everyone together on one common goal, to ensure that we provide the best customer experience possible. The Onboarding product team oversees the customer's initial interactions with our product, from the moment they start our registration process, through various verification processes, and lead them to have a verified … in which they can deposit and wager. evoke is working in highly regulated markets and as part of your job, you will be in charge of a customer centric onboarding flow, meeting all regulatory needs to allow our customers to play safely. In this role you will take full ownership of the product development lifecycle, from being the voice of More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
MLR Associates
Global Leading Technology Brand SaaS - Platform based Technology Services Legal, Compliance, KYC, ID Verification, Onboarding Leeds/Hybrid Working Attractive salary + benefits package depending on experience Our client a global technology leader is currently looking for a Product Manager Key Responsibilities: Lead the delivery of end-to-end product life cycle for Operational software, from concept to launch. Collaborate More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Coople UK
jobs over the weekend Assisting with the delivery of large staffing requests from key clients Collecting feedback from users on potential optimisations and improvements for our platform and services. Onboarding of new users to Coople and assistance in the growth of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching … including a daily 1-hour paid lunch break). Immediate start available. This role is remote; however, it is preferred that you attend our London office for training and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
SavvyVan
a high-impact role with autonomy, variety, and significant earning potential. Role Summary You will be responsible for the full sales cycle from lead generation and prospecting, through to onboarding and early customer support. Youll be the main point of contact for new customers during their first 12 months, ensuring a smooth and positive experience before handing over to our More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Radar Healthcare
sound judgement and compliance with labour laws. Support leadership in change management processes, including team restructures, communication planning, and role clarity. Collaborate with People Operations on employee lifecycle activities-onboarding, offboarding, leaves of absence, and policy updates. Partner with the People Ops and Finance teams to ensure fair, competitive, and equitable compensation practices. Leverage HR analytics to provide insights on More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Staff Power Group Limited
ll take the lead in designing and delivering engaging learning experiences that help staff across all levels get the most out of their systems and tools. Whether you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored … sessions (1-to-1 and group-based) across systems, apps, and internal processes Designing and maintaining user-friendly learning materials such as guides, tutorials, and quick tips Owning the onboarding experience for new starters with engaging system and process training Monitoring system usage and performance to identify knowledge gaps and deliver targeted training Providing hands-on IT support when needed … Solid IT background with a strong interest in learning & development A confident and engaging trainer, comfortable speaking to individuals and groups at all levels Previous experience delivering training or onboarding in a business or public sector environment Excellent communication skills with a talent for making complex systems simple and user-friendly Organised, adaptable, and proactive able to manage multiple training More ❯
with hands-on IT support & help colleagues with internal system issues and problems. The other element of the role will require the person to help new starters during the onboarding stage to learn their IT systems and software, delivering tailored training sessions on IT systems and internal processes. This role requires travel within North and East Yorkshire, so the successful … candidate must have access to their own vehicle. What you'll need to succeed IT Support experience - 1st Line Level Experience of delivering training and/or onboarding in a professional services environment Strong understanding of business processes and a methodical approach to identifying gaps, inefficiencies or non-compliance with procedures. Comfortable supporting users with questions related to "how to More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
with hands-on IT support & help colleagues with internal system issues and problems. The other element of the role will require the person to help new starters during the onboarding stage to learn their IT systems and software, delivering tailored training sessions on IT systems and internal processes. This role requires travel within North and East Yorkshire, so the successful … candidate must have access to their own vehicle. What you'll need to succeed IT Support experience - 1st Line Level Experience of delivering training and/or onboarding in a professional services environment Strong understanding of business processes and a methodical approach to identifying gaps, inefficiencies or non-compliance with procedures. Comfortable supporting users with questions related to "how to More ❯