Sheffield, England, United Kingdom Hybrid / WFH Options
eTeam
Hybrid - 2 days per week in Sheffield Duration: Until 30/11/24 Role Description: Need to display evidence of past work in problemmanagement/proactive problemmanagement, which would be beneficial. Should have prior experience in Service Management or Problem Management. more »
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Trust In Soda
per week in Sheffield Duration: From Start to 30/11/24 (Initially) Role Description: Need to display evidence of past work in problemmanagement/proactive problemmanagement, which would be beneficial. Should have prior experience in Service Management or Problem Management. more »
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Square One Resources
currently looking for a skilled Data Scientist to join their team for a six-month contract. Need to display evidence of past work in problemmanagement/proactive problemmanagement, which would be beneficial. Should have prior experience in Service Management or Problem Management. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
role we’ll ask you to lead on delivering the Bank's strategies and plans to align with industry standards and regulations for Incident Management, Operational Resilience, and Business Continuity. This is a really varied role would suit someone who is a self-starter, enjoys being hands-on and … the maximum tolerable level of disruption to important business services, supported with specific outcomes and risk metrics. Building an effective Business Continuity and crisis management regime, being responsible for the development of Business Impact Assessments (BIA), Business Continuity Plans (BCP) test plans across the business, embedding governance, roles, and … and embed shared responsibilities. Coordinate and lead testing plans, highlighting weaknesses and areas for improvement. Provide monthly and ad hoc MI as required for management and risk committees. Liaise with stakeholders to provide updates on compliance status and delivery roadmaps. Work closely with outsourced service providers suppliers as required more »
Leeds, West Yorkshire, Yorkshire and the Humber Hybrid / WFH Options
Lowell Group
configuration. Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and ProblemManagement functions with major incidents, working closely with suppliers to minimise downtime. Support with Technical Deliveries of new systems and applications working closely … best practice. CCaaS platform deployments and administration. Experience of working with Telephony Carrier Networks & NGN routing, Payment Applications & IVA solutions, ServiceNow, UC including VC Management is desirable. PCI-DSS Strong communication, problem-solving abilities, and the ability to work under pressure. A mission that gives back: You'll more »