12 of 12 Remote/Hybrid Problem Management Jobs in Yorkshire

summaryWe are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team.The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting … organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual ...

summary We are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team. The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. … Acting as the organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability. Main duties of the job Design, implement and manage the ServiceNow Configuration Management Database (CMDB ...

Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global leader in providing robust platforms for IT Service Management (ITSM) and Enterprise Service Management … exceptional customer experiences. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based service management systems, helping them streamline service delivery end-to-end across the business, powered by Atlassian's Service Collection.Connect to your career at Deloitte Deloitte drives ...

influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. What You'll Do Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration … operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service Level ...

JSON, XML, payloads and log structures Support and delivery tooling – Runbooks, data‐flow mappings and recovery procedures Support and delivery tooling – Defect, release and problem management Essential experience Experience in Application Support, Integration Support or a similar technical role. Hands‐on experience supporting business‐critical production systems … integrated enterprise platforms. Strong troubleshooting skills across applications, APIs, integrations, file transfers, logs and monitoring tools. Experience of incident and problem management, root cause analysis and defect tracking in production environments. Ability to prioritise concurrent issues by business impact and communicate clear diagnostics to engineering teams. Useful ...

Connect EE. Understanding of synchronous and asynchronous integration patterns. Experience implementing secure and resilient integrations between distributed and mainframe applications. Experience with source management and service management tools such as Endevor, Jira, and ServiceNow (SNOW). Strong troubleshooting, analytical, and problem‐solving skills. Excellent written and verbal … Tivoli Workload Scheduler). Experience working in Agile delivery environments. Banking or Financial Services industry experience. Exposure to enterprise architecture, integration governance, and API management platforms. Mainframe modernization and cloud integration experience would be advantageous Primary Skillset IBM MQ CICS DB2 COBOL z/OS Connect Enterprise Edition ...

Adapters in a complex mainframe environmentPerform VTAM PU/LU updates (Additions, Deletions, Changes) including Enterprise Extenders (EE)Implement AT-TLS rules (digital certificate management). Configure and manage IPSEC policies (permit/deny rules, VPN- ipsec tunnels)Trace, Debug and Error AnalysisCommunicate regularly with technical, applications and operational … structure and related software and protocols.Understanding of network security disciplines (IPSec, TLS/SSL, certificates, etc) and how they relate to file transmission.Experience of problem management from initial diagnosis through to resolution.Understanding of the Change Management process.Ability to customize and manage secure SNA and TCP/ ...

complex mainframe environment Perform VTAM PU/LU updates (Additions, Deletions, Changes) including Enterprise Extenders (EE) Implement AT-TLS rules (digital certificate management). Configure and manage IPSEC policies (permit/deny rules, VPN- ipsec tunnels) Trace, Debug and Error Analysis Communicate regularly with technical, applications and operational staff … related software and protocols. Understanding of network security disciplines (IPSec, TLS/SSL, certificates, etc) and how they relate to file transmission. Experience of problem management from initial diagnosis through to resolution. Understanding of the Change Management process. Ability to customize and manage secure ...

technology professionals who are looking to start or progress their career within IT.If you have a keen interest in providing quality customer support, problem solving IT hardware queries and productivity tools support as well as wanting to make a direct impact on your community then this post … would love to hear about it!Experience/Qualifications· An understanding of IT industry best practises and procedures, change, incident, request fulfilment and problem management processes · A good level of Windows operating system experience · Broad technical knowledge of pc’s/laptops/peripherals and their architecture ...

/OS Connect EE.Understanding of synchronous and asynchronous integration patterns.Experience implementing secure and resilient integrations between distributed and mainframe applications.Experience with source management and service management tools such as Endevor, Jira, and ServiceNow (SNOW).Strong troubleshooting, analytical, and problem-solving skills.Excellent written and verbal communication abilities.Desired QualificationsExperience … such as TWS (Tivoli Workload Scheduler).Experience working in Agile delivery environments.Banking or Financial Services industry experience.Exposure to enterprise architecture, integration governance, and API management platforms.Mainframe modernization and cloud integration experience would be advantageousPrimary SkillsetIBM z/OSIBM MQCICSDB2COBOLz/OS Connect Enterprise Edition (EE)REST APIsEnterprise Integration ArchitectureMainframe ...

many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too. Connect to your skills and professional experience The ideal candidate for this role, will have already gained three to five years previous experience supporting … solutions. You’ll bring Integrity to make sure to speak up when something isn’t quite right and help discover the right solution. Analysis & Problem SolvingStrong attention to detail and data accuracy.Strong troubleshooting and root-cause analysis skills.Ability to translate business requirements into solutions. Functional Product ExpertiseIn-depth understanding ...

delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability to deliver results. … Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects, and global ...