3 of 3 Remedy Jobs in Yorkshire

Intune, MS Office, Win11, Mac OS, Malware, Security fundamentals (e.g. anti-virus, Phishing, IP Spoofing) Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change ...

Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across ...

upgrades to hardware, software and networking equipment and services.. Full server administration, data archiving, user management, performance and capacity balancing, system fault monitoring and remedy, cable patching and documentation, offsite backups of system and application software. Desirable Good working knowledge of Telephony, IP PBXs and Dialler systems ...