Leeds, England, United Kingdom Hybrid / WFH Options
MRJ Recruitment
closely with Engineering, Delivery, and Architecture teams to ensure seamless integration and interoperability across the stack. Drive platform innovation by tracking emerging technologies, tools, and vendor solutions. Support financial management by tracking compute, license, and platform run costs — identifying cost-saving opportunities. Build strong internal and external stakeholder relationships — advocating for platform goals and aligning with business objectives. What … we’re looking for: Expertise with Azure cloud services, including resourcemanagement, networking, and compute. Proficiency in Azure DevOps, including CI/CD pipelines, Azure Boards, and Azure Repos. Knowledge of Azure infrastructure as code (IaC) tools like Terraform, ARM templates, or Azure CL Strong knowledge of modern platform management practices (DevOps, Agile, SRE, ITIL). Deep … hybrid environments with a clear understanding of platform interconnectivity, scalability, and self-service. Strong leadership skills — able to build, develop, and motivate cross-functional teams. Excellent communication and stakeholder management skills, including the ability to influence senior leaders. Experience driving platform maturity within digital transformation programmes is highly desirable. Bonus points if you have: Experience building platform teams from More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Reliability Engineering (SRE) practices to improve stability, monitoring, and response. Partner closely with Engineering, Delivery, and Architecture teams to ensure seamless integration and interoperability across the stack. Support financial management by tracking compute, license, and platform run costs identifying cost-saving opportunities. Expertise with Azure cloud services, including resourcemanagement, networking, and compute. Proficiency in Azure DevOps … including CI/CD pipelines, Azure Boards, and Azure Repos. Strong knowledge of modern platform management practices (DevOps, Agile, SRE, ITIL). Experienced in cloud/hybrid environments with a clear understanding of platform interconnectivity, scalability, and self-service. Experience driving platform maturity within digital transformation programmes is highly desirable. Bonus points if you have: Experience building platform teams More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Management Responsibilities Provide direction on industry best practice to other members of the Project Management Team Act as an escalation point for internal and external stakeholders within the Project Management Team Support the wider PM/AM Team in resolving scheduling conflicts efficiently Lead implementation of internal processes to ensure smooth delivery of work … drive positive change within the team and business Support senior project managers on high-profile, complex projects with multiple stakeholders Person Specification Key Qualifications and Attributes: Experience in Project Management Strong decision-making skills Ability to solve problems independently Excellent time management and organisational skills Interest and knowledge in websites and related trends (UX, CRO, CMS, SEO, etc. … Experience managing digital projects or client accounts, preferably in an agency environment Expertise in project planning and resourcemanagement Knowledge of Waterfall, Agile, or Hybrid methodologies Strong client/stakeholder management experience Clear communication skills for client interactions Ability to guide clients on project feasibility and complexity Comfort in leading client meetings and setting agendas Attention to More ❯
margins. Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes … processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field. Relevant qualifications such as Prince2 or P3O. Minimum 5 years of experience in PMO leadership, operations management, or a similar role … within a professional services organisation. Proven experience in defining and building PMO standards, processes, and governance frameworks. Strong understanding of project and programme management fundamentals, including governance and delivery processes. Expertise in developing and tracking KPIs to measure project and portfolio performance. Expertise in, and experience as a business owner of, PSA tools (e.g., Teamwork, OpenAir, Forecast), including configuration More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Candour Solutions
limits, bottlenecks and tipping points before they're reached Person Specification Mandatory skillset: • Experience of working as an engineer, working on solutions in Azure. • Experience with Terraform and Azure ResourceManagement Templates • Experience setting up and working with Azure DevOps pipelines • Knowledge of Cloud native, microservices, containerized systems, preferably with Kubernetes • To have a strong desire for continuous More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tutorful
goals and deliver exceptional customer service. Support a culture of continuous improvement, responding to change and promoting a collaborative culture and sharing knowledge. Implement customer service best practices, performance management, resourcemanagement and ensure the team KPIs are adhered to. Set performance targets and KPIs for the team and regularly monitor their performance to ensure individual and … efficiency and service quality. Monitor customer feedback and use it to improve customer care processes and service delivery. Provide regular reports on team performance and customer service metrics to management Ensure customers are given excellent levels of service during all interactions Conduct training sessions to ensure that team members are equipped with the necessary skills and knowledge to deliver … Marketing and Development teams to align messaging, product enhancements, and support processes with customer needs and feedback. Skills required Minimum of 3 years of experience in a customer service management role Experience with contact centre technology, and deploying AI automation solutions Strong leadership abilities with the ability to motivate and inspire team members. Excellent written and verbal communication skills. More ❯