2 of 2 Remote/Hybrid SIAM Jobs in Yorkshire

8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services. Strong experience designing enterprise-scale Service Desk operating models. Experience within SIAM/multi-supplier environments. Expertise in shared responsibility models and service ownership frameworks. Strong understanding of operational data flows, service integration, and governance. Hands ...

improve SACM capability and maturity Lead initiatives to enhance CMDB accuracy, automation and usability Support wider IT service transformation and Service Integration and Management (SIAM) environments where applicable The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other … stakeholder engagement and influencing skills across a diverse environment Strong ownership mindset with proactive problem-solving and delivery focus Desirable Criteria Experience working in SIAM or multi-supplier environments Experience with service mapping and dependency modelling Experience defining and managing CMDB data quality standards Knowledge of related ITIL processes (Change ...