Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
LS1 4DY, Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting UserResearch and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end UserResearch activities across a range of complex client programmes. Creating UserResearch deliverables + executing UserResearch activities based on client requirements + project needs. Articulating More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Vivedia Limited
a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team implement creative, innovative solutions across web … Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting userresearch and observation or usability testing, turning the output into data that can drive product design decisions. Strong problem-solving skills with a creative yet pragmatic approach. Able … to outline UI guidelines, themes and build UI toolkits for desktop and responsible/mobile. Experience carrying out user-interviews and identifying user pain-points. Excellent communication and collaboration skills. Experience working with development teams to get designs into production and reviewing user uptake Experience with customer analytics and data-driven design Proficiency in accessibility and inclusive More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of userresearch or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method … depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of userresearch or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method … depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from More ❯
to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and UserResearch team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in … a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop … facilitation. Translate actionable insights from userresearch and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a More ❯
to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and UserResearch team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in … a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop … facilitation. Translate actionable insights from userresearch and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a More ❯
per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and UserResearch team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery … focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. … Translate actionable insights from userresearch and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a userMore ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred … developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. Key Responsibilities: Experience working to GDS or equivalent standards in the UK Public sector Understanding user and business needs including supporting and participating in userresearch Creating content and developing content strategies to help digital services meet user needs and business objectives … and create a clear, joined-up customer journey Monitoring and improving content based on user feedback, research and data Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a More ❯
Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice userresearch and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯
Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice userresearch and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯
Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice userresearch and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯
Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice userresearch and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
Figma Skilled in prototyping, sketching, and concept development. Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer's needs in mind. Collaboration & Communication Collaborative mindset with … engineers, product owners). Ability to engage and align with stakeholders from digital and non-digital backgrounds. Empathy & Creativity Inject empathy and creativity into your work Deep understanding of user needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share … knowledge and continuously improve design methods. Support userresearch activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive problem-solver. Strong advocate for the customer throughout the design process. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP More ❯
offer both strategic direction and high-quality execution of the UX team's accountabilities to ensure that the UX team is performing effectively, meeting deadlines, and delivering high-quality user-centric solutions. You'll create an open and inclusive culture, with highly engaged colleagues, delivering required performance management, development and communication actions. This is an exciting time to join … connect and coach to drive performance, change, positive engagement and deliver against challenging objectives. Proficiency in UX design tools (e.g. Figma, Sketch, Adobe XD). In-depth knowledge of userresearch methods and usability testing. Strong understanding of interaction design, visual design, and information architecture. Experience of storytelling, critiquing, facilitating, running workshops and presenting up to Director/ More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use userresearch, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of … user-centricity and design decisions to stakeholders at all levels. Experienced in rapid idea generation and iteration, including sketching and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at … role in shaping services that support over 22 million people across the UK. You'll work collaboratively with multidisciplinary teams-spanning policy, product, delivery, and operations-to co-create user-centred, end-to-end services that are inclusive, resilient, and aligned with departmental goals. You'll apply hands-on service design methods to solve complex problems, using researchMore ❯
s business analysis community of practice, mentoring peers and shaping professional development activities Identifying opportunities for operational and service improvement through analysis of processes, data flows, organisational design, and user needs Coordinating the elicitation, documentation, validation, and management of business and functional requirements, ensuring they align with overarching programme objectives Supporting testing and assurance phases by validating solutions against … business needs, ensuring regulatory and operational integrity Collaborating closely with multidisciplinary teams (including service designers, user researchers, policy professionals, and delivery leads) to ensure that user needs are fully integrated into process and system designs About You Requirements A minimum of five years' experience in business analysis roles, ideally in government, arms-length bodies, or consultancy engagements within More ❯