Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
crawley, west sussex, south east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other … digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds … to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Required technical and professional expertise Conduct userresearch using both qualitative and quantitative methods including interviews, surveys, usability testing More ❯
skilled and passionate UX/UI Researcher to join our growing team. In this role, you'll have a pivotal impact on shaping the user experience of our beauty-tech platform. Your insights will inform our design and product strategies, guiding Noli toward seamless and personalised user experiences. … This role involves deep userresearch, data analysis, and the translation of findings into actionable recommendations that drive our personalised beauty recommendations, diagnostic tools, and broader platform functionality. Key responsibilities: Develop and drive userresearch strategy: Define, design, and execute a research strategy that aligns … with Noli's product vision and business objectives. Collaborate across product pods and future categories to maximise the impact of research efforts. Conduct comprehensive userresearch: Utilise both qualitative and quantitative methods (e.g., user interviews, usability testing, A/B testing, surveys, diary studies) to gain More ❯
Job Details: UserResearch & Service Design Lead Vacancy Name: UserResearch & Service Design Lead Vacancy No: VN577 Location: Location Here Employment Type: Fixed Term Contract Overview: We are seeking a talented and experienced UserResearch and Service Design Lead to join our team. In … this role, you will be responsible for leading userresearch initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities Responsibilities: Lead and manage userresearch activities, including interviews, surveys, usability testing, and data … analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment with business More ❯
Job Details: UserResearch and Service Design Lead Vacancy Name: UserResearch and Service Design Lead Vacancy No: VN715 Location: Location Employment Type: Contractor Basis: Fixed Term Duration Overview: We are seeking a talented and experienced UserResearch and Service Design Lead to join … our team. In this role, you will be responsible for leading userresearch initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities: Lead and manage userresearch activities, including interviews, surveys, usability testing … and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment More ❯
A unique opportunity to shape our customer research function, defining methodologies, tools and processes Freedom to shape a mixed-method research approach, working across both deep user interviews and data-driven insights to paint a holistic picture of our customer You will make a direct impact on … product development and business strategy - your research will inform key decisions across the company, not just isolated UX tweaks Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the … will develop your skills and enable you to deliver on the pod mission. This is what you'll be doing As a Senior Customer Research Analyst at Genie AI you'll be joining us in a dynamic stage of our growth so you'll face lots of different challenges. More ❯
are looking for an experienced UX Researcher who can derive meaningful, human-centered insights that inspire and drive great design using qualitative and quantitative research methods. In this role, you will help set the standard for research practices on the Aave Companies' design team. This includes executing research including initial product exploration and market fit, using existing prototypes, quantitative research for new features, qualitative research for unmet user needs, discovering pain points, and synthesizing research into opportunity areas and actions. You will support our UX/UI design team in the early stages … of the design process with more in-depth qualitative interview sessions with users and more granular prototype/product user testing later on in the product life cycle. The research will also inform our product roadmap and guide our stakeholders/product managers in understanding what kind of More ❯
and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: Userresearch: Plan and conduct userresearch with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯
Join the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. We are seeking a skilled Strategist to enhance our UserResearch and Experimentation team within the Digital and Ecommerce department. Location & Working Pattern Location: London Head Office, Pimlico Working pattern: Hybrid approach, combining … days in the office weekly to connect with the team. Salary Target salary: Up to £60,000 Key Responsibilities Maximize value from experiments and UserResearch activities. Analyze and interpret insights from large-scale A/B testing and UX research. Collaborate with stakeholders to gather requirements and … analysis methods, including statistics, with the ability to extract insights from qualitative and quantitative data. Experience with large-scale A/B testing and userresearch methods. Proficiency with spreadsheets and dashboards for data analysis. Excellent communication skills to convey complex information clearly to technical and non-technical More ❯
the next 18 months to drive efficiencies before embarking on the next phase of innovation. Are you passionate about creating transformative workplace solutions & elevating user experience? We are looking for an innovative & dynamic SPM to lead on Planon IWMS and ServiceNow CSM platforms development and management. As a key … you lead the product lifecycle for our IWMS and CSM platform, ensuring the successful development, delivery and testing of solutions, enhancing workplace efficiency and user experience. Why This Role? Make a Lasting Impact: Lead a mission critical role where your decisions and leadership will directly influence the efficiency and … delivery, customer experience and employee experience. Collaborate closely with stakeholders to develop innovative, scalable solutions that align with strategic business goals and drive exceptional user experience. Product Development and Implementation - Lead End-to-End Product Development Own and manage the entire product life-cycle, from ideation and concept through More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about … user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse userresearch, applying accessibility guidelines and legislation … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that More ❯
Director of Service Design and Research page is loaded Director of Service Design and Research Apply locations London Amsterdam Aalborg time type Full time posted on Posted Yesterday job requisition id R93683 About our Team: Elsevier's Academic & Government (A&G) is committed to advancing research, education … institutional success through intelligent, purpose-driven technology and analytics. From empowering faculty and researchers with tools like Interfolio and Pure to enhancing institutional planning, research assessment, and academic discovery, our solutions support the full research and education lifecycle. By integrating data, workflows, and insights across teaching, research … funders, and governments navigate complexity, demonstrate impact, and drive meaningful outcomes in a rapidly evolving academic landscape. About the Role: The Service Design and Research Team is a strategic function within Elsevier Academic & Government's UX team, focused on shaping user-centric experiences across products and services. Positioned More ❯
You will need to login before you can apply for a job. Sector: Research and Development Role: Senior Executive Contract Type: Permanent Hours: Full Time dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always … of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. About the Role As a Senior User Researcher , you will streamline, scale, and enhance research practices within the dunnhumby Retail Media team. You'll ensure researchers, designers, and cross-functional … teams have the tools, processes, and infrastructure needed to deliver high-impact insights efficiently. Your work will drive operational excellence , reduce research bottlenecks, and accelerate decision-making across our product and media teams. What you'll be working on Research Operations & Governance Establish and manage research recruitment More ❯
our clients to thrive. What You'll Do As a member of BCG's UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You'll be responsible for research and design through a product's discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities UserResearch & Analysis: Conduct qualitative and quantitative userresearch to understand user … behaviors, and pain points. Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Creative CX
Who we are Founded in 2017, Creative CX is a specialist Experimentation & UX Consultancy. We help businesses to research, optimise, personalise and innovate across the entire customer experience, to drive measurable growth. And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What … easyJet, AJBell, Hastings Direct, Heathrow, Omaze, Travis Perkins, Premier Inn and YOOX Net-A-Porter Group. Helping them to innovate and continuously improve through research and experimentation, and helping them to mature and scale their experimentation programmes. However, Creative CX is growing because we’ve been winning additional clients … to find a new talented individual to join our wonderful CCX team! At Creative CX we believe that continually improving the customer experience through research, innovation and experimentation is critical for our clients to remain relevant and competitive. We strive to make a real difference to our clients’ businesses More ❯
MS) and Self-Service (SS) models, with a strategic push toward self-serve solutions through our Sphere platform. About the Role As a Senior User Researcher , you will streamline, scale, and enhance research practices within the dunnhumby Retail Media team. You'll ensure researchers, designers, and cross-functional … teams have the tools, processes, and infrastructure needed to deliver high-impact insights efficiently. Your work will drive operational excellence , reduce research bottlenecks, and accelerate decision-making across our product and media teams. What you'll be working on Research Operations & Governance Establish and manage research recruitment … processes, improving access to high-quality insights. Build and maintain userresearch panels (brands, agencies, internal users), enabling faster, targeted participant recruitment. Ensure compliance with GDPR, data protection laws, and ethical standards in research. Knowledge & Insights Management Develop a centralised research repository to consolidate insights, making data More ❯
Who we are Founded in 2017, Creative CX is a specialist Experimentation & UX Consultancy. We help businesses to research, optimise, personalise and innovate across the entire customer experience, to drive measurable growth. And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What … easyJet, AJBell, Hastings Direct, Heathrow, Omaze, Travis Perkins, Premier Inn and YOOX Net-A-Porter Group. Helping them to innovate and continuously improve through research and experimentation, and helping them to mature and scale their experimentation programmes. However, Creative CX is growing because we’ve been winning additional clients … motivated mid-level UX Designer, with 2+ years of practical experience in a UX design role. The successful candidate will be confident in applying user-centered design principles to solve complex customer problems, create seamless digital experiences, and drive measurable improvements through design. They will also be able to More ❯