1 to 9 of 9 ITIL Certification Jobs in Yorkshire

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM … platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount more »

advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »

technical and operational strategies. Manage and optimize the support helpdesk operations, ensuring timely resolution of tickets and maintaining service level agreements (SLAs). Utilize ITIL best practices to streamline helpdesk processes and drive operational excellence. Monitor and report on key performance indicators, driving continuous improvement initiatives. Other duties: Cover … 6.00pm calls go to an outsourced answering service who assess call and pass to Engineer/Help Desk Manager on call if required. Qualifications: ITIL qualification is preferred. Proven experience in a senior technical people management role, particularly in an IT helpdesk environment. Strong understanding and experience with ticketing more »

Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return more »

The Trust's QIS (Quality Improvement System) for leader's certificate or willing to achieve in agreed timescale. Desirable Masters or further professional qualifications ITIL qualification PRINCE 2 Project Management qualification Experience Essential Experience of developing training, learning materials and digital content. Experience of staff management Experience in managing more »

equivalent in a relevant subject or with equivalent experiential learning in the field of ICT Technical Design and Support Achieve End User Computing related certification within an agreed timescale Desirable ITIL qualification Post graduate qualification in a relevant subject Microsoft qualifications such as MCSE, MCSA, MCP Experience Essential more »

on configuration management processes to the internal team. Process Enhancement: Drive the development and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and more »

data/statistical programming languages (e.g. Python, R) Excellent written and verbal communication skills, including strong reporting and documentation skills. Relevant Degree, Microsoft or ITIL certification desirable Experience in Professional Services or Data Engineering desirable. The BI Developer will be rewarded with a challenging and stimulating role within more »

Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a more »