1 to 25 of 54 Service Delivery Jobs in Yorkshire

Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the service delivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »

Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the service delivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »

Head of Service Operations Centre Permanent On Site Sheffield A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team, reporting … to the Group Delivery Director, they will manage a team of 70+ people based in our Shared Services Centre in Sheffield. Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP) environment. People Management Financial Management Senior Leadership The … Person The right person will have experience in managing complex multi-disciplined IT Managed Services and will have worked at a senior level in service delivery roles in a fast-paced business. We are looking for a Senior Manager who has 7 years’ experience managing managers, and leading more »

Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure … and 2nd Line remote and desktop support Offer onsite IT support within the Leeds office Lead Incident Management onsite Monitor call queues to ensure service levels are met Collaborate with other analysts for initial triage of HD Service Desk calls Contribute to and facilitate knowledge sharing Help identify … Provide ad-hoc support for key business users Complete tasks following ITIL standards What We’re Looking For Essential Skills: Experience on an IT Service Desk Proven 2nd Line support in a Windows 10/Office 365 environment Enthusiasm for excellent service Excellent customer service skills, with more »

with a range of stakeholders to identify, qualify and analyse requirements, practice and constraints which underpin business analysis and other activities throughout project and service lifecycles. • Influence suppliers, stakeholders and colleagues in respect of securing positive outcomes in relation to core analysis activities. • Communicate through a variety of media … participate in internal and external working groups, committees and other forums as required, demonstrating ability to clearly articulate the position of the project/service/organisation to audiences of mixed technical ability and understanding. • Communicate clearly and effectively with staff at all levels, making ‘on the spot’ decisions … as required and in the context of the wider project/service end to end delivery timelines. Optional • Produce learning material and deliver learning activities to a variety of audiences (users of project deliverables). • Key relationships to include: Responsibility for Analysis and Judgement • Analyse and evaluate business more »

Role Description Our client are looking for a Unified Communications Service Delivery Manager Telecoms Services: Responsibility for corporate and operational telecoms services, including management of third-party contracts and support for LAN/WAN, microwave connectivity, mobile device management, and other telecoms services supporting the operational network. ITIL … Continuity Plans: Ownership and maintenance of business continuity plans for telecoms services. Key Responsibilities Team Management: Lead teams to deliver telecoms roadmaps, ensuring project delivery deadlines and maintaining BAU service levels. People Management: Lead a team of over 20 direct reports. Supplier Performance Management: Oversee performance management of … review of current design to plan for future changes. Stakeholder Collaboration: Work with Executive and Senior leaders, as well as key vendors and partners. Service Operations Management: Manage telecoms service operations, including ongoing contract and service level management for third-party SaaS providers. Budget Management: Oversee a more »

career into the offshore energy sector? We are seeking a dynamic individual to join our team as an Offshore Administrator. As part of our service delivery team, you'll thrive in a fast-paced environment, ensuring excellence in administrative support. Job Scope: Join us in facilitating seamless offshore … operations. As an Offshore Administrator, you'll provide vital administrative support to our Service Delivery Coordinator and Offshore Delivery Team. Your responsibilities will include liaising with various stakeholders, managing paperwork, personnel transfers, equipment deliveries, and logistical services. Your commitment to building effective relationships will be key to … paced administration role essential. in Microsoft Office applications (Word, Excel, PowerPoint). Key Role Areas & Tasks: Administration Support: Provide comprehensive administrative support to the delivery team, including managing offshore stores, timesheets, personnel queries, and logistics administration. Personnel Logistics: Coordinate travel arrangements, maintain contact sheets, and manage PPE and tools more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

delivered successfully, every day; Focus on our beneficiaries, and their expectations of receiving holistic, person-centred services to meet their needs; Ensure we meet service targets and contractual obligations, and provide reports and returns as required; Work with our Head of Service Delivery and Standards to implement more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between … IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the … the Group, we want to create an environment where everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »

role that ensures the seamless operation of production processes. A prestigious manufacturing firm is seeking a dedicated individual to uphold the highest standards in service delivery to their production line, focusing on machine uptime and maintaining impeccable quality standards. In this crucial position, the successful candidate will be more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw, Bradford. Expect site visits to water treatment works across Yorkshire region, roughly … type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Drinking Water Safety Plan Co-Ordinator to join the Service Delivery business unit at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. … unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The service delivery function is a key part of how we plan to meet the changing expectations of customers and regulators. This role provides essential more »

opportunities to contribute to the central Leeds Head and Neck and Non-Melanoma MDT and attend departmental meetings, as well as teaching, research and service developments. This is an exciting time to join the non-surgical oncology team at Leeds as we are currently looking at pathway redesigns and … quality assurance. Discussion with patients and their relatives. Initiation/change of treatments. Manage patients receiving treatment for lung and thyroid cancer. Attendance at service and departmental meetings. Work closely with clinical colleagues and support the wider thyroid and lung team with clinical activity. Provide mutual cross-cover colleagues … teaching, research and administration at Consultant level. The post holder will be responsible for their own personal development and will be accountable to the delivery of clinical activity within their job plan. About us Leeds Cancer Centre is one of the most prestigious oncology departments in the UK, providing more »

Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of service delivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »

Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of service delivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »

as a Digital Learning Manager on a permanent basis. The Digital Learning Team at TEWV creates high-quality digital resources, lessons plans and training delivery, primarily to support learning digital and data products and services. We also offer support Trustwide to any department with digital learning requirements. We collaborate … to ensure that their requirements for learning and support materials for digital products are met to support benefits realisation. Customer relationship management in the delivery of an efficient digital learning service Planning and co-ordination of requests for new learning andguidance content for all new information products or … of developing training, learning materials and digital content. Experience of staff management Experience in managing resources, in terms of finances and people and implementing service improvement Experience in production of e-learning content Experience in managing performance and service delivery Experience of the information product development and more »

in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd … hard work, innovation, and collaboration. We offer competitive salaries as well as opportunities for career growth and development. Benefits: Holiday increasing with length of service Cycle to work scheme Regular work socials 30 Finish on a Friday If you feel you could be an asset to our team then more »

current customers, e.g. an SEO client may be interested in running a Google/Bing Ads campaign Work closely with the SEO and PPC service delivery teams Experience required: An ability to prospect via a range of B2B outbound channels 9i Minimum of 2-3 years experience in more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular travel … within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be part of a team who are responsible for managing the performance of the Yorkshire and Humberside Maintenance and Response (M&R) Contract, ensuring successful delivery of … maintenance work adhering to time, cost & quality expectations. What youll be leading on Supporting Service Delivery Managers in the development of high-quality cyclical maintenance and repair plans (including roadside technology) in line with agreed business goals, outcomes, budget, and service level agreements. Performance reporting and monitoring more »

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit an Administrator to work within our busy Engineer Attendance team at … if this just means passing on the correct contact info for who is best to help. Provide information to customers when requested. Ensure the Service/Engineer Attendance phone is answered in good time. Work with the Team Leader to fill in where required in assisting the rest of more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »