Birmingham, England, United Kingdom Hybrid / WFH Options
Beautyk Creative
SupportAnalyst, 1stline, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the SupportAnalyst, 1stline, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative SupportAnalyst, 1stline, Office 365, Active Directory, Hybrid, COR7223 … week ago Be among the first 25 applicants Join to apply for the SupportAnalyst, 1stline, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1stlineSupportAnalyst to join a pioneering organisation, working on a hybrid basis. … Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1stline technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be reckoned More ❯
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work … apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical SupportAnalyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Gotpeople
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work … apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical SupportAnalyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue More ❯
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To … first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential. … What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further More ❯
