1 to 25 of 59 1st Line Support Jobs in the UK

Technical Customer Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. … Our mission relies on a team full of inspiring people, and we're looking for a Technical Customer Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customer service and technical support. Could that be you? If leading a team … to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts a smile on your face, then we would love to find out more about you. This role operates on a rota covering 7 days per week, between More ❯

1st Line Support Engineer Salary : £25,000 Location : Measham Keywords : Technical support, IT department, Customer service, Communication skills, Remote support technologies Our client is seeking a dedicated 1st Line Support Engineer to join their dynamic IT … technical support Commitment to exceptional customer service Opportunity to work with remote support technologies What you'll do: As a 1st Line Support Engineer, your primary responsibility will be to provide exceptional technical support to end users. You will … Ensure compliance with company policies and procedures Provide support both remotely and in-office What you bring: The ideal candidate for the 1st Line Support Engineer role brings a wealth of experience in user support, incident management, and service delivery. Your More ❯

Friday; 8.30am 5pm (1 hour lunch), 3 days working from home, 2 days in the office (Monday and Wednesday TBC) Benefitsfor the IT Support Desk Analyst: 25 days holiday Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed) Pension - Auto Enrolment … delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an Level 1 IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery … and maintenance of IT solutions across the organisation. Requirements of the IT Support Desk Analyst: Experience within IT Support at 1st line helpdesk level Ability to troubleshoot and resolve problems Good communication skills Ability to prioritise workload and maintain deadlines Excellent attention to More ❯

1st Line Support Analyst Our client is urgently looking for an experienced 1st Line Support Analyst to join their team based in near Portsmouth on a permanent basis. Please note, the role is hybrid, with 3 days required on-site … with a good salary, as well as a brilliant benefits package including annual leave, leading pension scheme, private medical cover and many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st line support position Able to demonstrate … team Have competent experience of Windows 10 (and ideally 11) Operating systems Have good experience of mobile devices such as Android Phones and iPhones 1st Line Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

Company description: ClearCourse Job description: 1st Line Implementation Support Full-Time, Office-Based Role in Waterlooville Location: Waterlooville (Office-Based, No Hybrid or Remote Working) Company: ClearCourse (Swan Retail) Hours: Full-Time - 37.5 hours per week (Includes Weekend and Bank Holiday Rotas) Are you an … customers? If so, we have the perfect role for you! At ClearCourse, were a market-leading technology company, and were looking for a 1st Line Implementation Support specialist to join our team, working on our Swan Retail product. Based full-time in our Waterlooville … office, this role is ideal for those who enjoy problem-solving, IT support, and providing excellent customer service. What Youll Be Doing: Technical Support: Act as the first point of escalation within our implementation team, resolving issues related to our bespoke EPOS systems and hardware. Ticket More ❯

Job Title: 1st Line Support Technician Location: Exeter (Hybrid - 2 days in the office per week) Salary: up to £40,000 per year (Dependent on Experience) Are you passionate about providing excellent customer support and resolving technical issues? Our client is a well … established software company based in Exeter, looking to expand their team with a skilled 1st Line Support Technician . If you're eager to take on new challenges and grow your career in a dynamic and supportive environment, this is the role for you! Key … Responsibilities: Act as the first point of contact for customers, handling inquiries, troubleshooting, and providing solutions to technical issues. Provide clear and concise support through various channels, including phone, email, and live chat. Diagnose and resolve technical issues, escalating more complex problems to the appropriate team. Maintain accurate More ❯

are proud to be only moments away from our clients. It's an exciting stage in our growth and we're seeking a dynamic 1st Line/2nd Line IT Support Engineer who shares our values to become part of the team. Responsibilities More ❯

1st Line Software Support Maidstone Hybrid 3 days a week in Maidstone office and 2 days a week work from home Salary: £25k Do you have experience in 1st Line Support and are looking to advance your career? Maybe you … your technical career. Our client has led the global audit and accounting software industry for over 30 years. They are now looking for a 1st Line Software Support Technician to join their team. As a 1st Line Software Support Technician … or escalate to the 2nd Line Support Team as necessary. Develop expertise in the various Software product sets. As a 1st Line Software Support Technician, you will: General Support Tasks: Provide the first point of contact to clients via More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 40 IT professionals for this well-established company in the past 5 years, 30 are still with the company … too! Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service … Management tools • Promote best practices and adhere to change control process • Accurately plan and organise a working week • Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: • Experience in using Windows Server/Active Directory • Experience in using Office 365 Admin More ❯

First Line Support Engineer | PropTech | Up to £27,000 Cutting edge PropTech, using ML and AI to provide real time data, analytics and insight on the property market. Joining as First Line Support Engineer you will support over 200 users … opportunity to upskill in new areas, pick up new technologies and progress. What do you need? 1-2 years experience working as a First Line Support Engineer Experience across Azure Active Directory, Windows, EntraID and M365 Experience with Intune and/or Mosyle (beneficial) What do More ❯

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: * Windows 7 and Windows 10 Operating Systems * Office 365 * Exchange 2007/2010/2013/ More ❯

1st Line Service Desk Analyst Department: Service Desk Location: Hybrid Salary Range: £22k - £26k, based on experience Overview We are looking for a proactive and customer-focused 1st Line Support Engineer to join a fast-paced Service Desk team. This role is … perfect for an individual with a passion for IT, strong problem-solving skills, and a commitment to delivering exceptional customer service. As a 1st Line Support Engineer, you will be the first point of contact for clients, troubleshooting technical issues, logging service requests, and ensuring … IT operations for businesses across various industries. This role provides an excellent opportunity for career development, with clear pathways to progress into 2nd Line Support and beyond. Key Responsibilities Incident and Service Request Management · Act as the first point of contact for IT support More ❯

Cloud Support Engineer (Third Line) up to 70k/Hybrid Location: Hampton Wick/Hybrid (UK) Department: Service Delivery Contract: Permanent, 37.5 hrs/week Role Overview Seeking a Cloud Support Engineer to manage and support Azure cloud deployments, troubleshoot escalated technical … issues, and enhance system efficiency through automation and proactive monitoring. Key Responsibilities Support & Troubleshooting Act as third-line support for complex technical issues. Resolve application, data, and cloud infrastructure problems. Proactive Monitoring Monitor cloud resources (CPU, memory, storage) to prevent downtime. Implement alerts and … Oversee Azure deployments for high availability and cost optimisation. Adjust configurations to maintain performance and resource efficiency. Collaboration & Documentation Work with development and support teams for seamless issue resolution. Maintain internal documentation and knowledge-sharing resources. Required Skills & Experience Proven experience in third-line support More ❯

Job specification Position: Systems Administrator (1st Line Support) Location: Bromborough Hours: Monday -Friday 8:30-5:00 Salary: £27,000p/a Our client is looking to expand their team within the IT department, they are looking for a Systems Administrator (1st Line Help Desk Support) this is an … excellent opportunity for someone with IT systems management experience. Duties This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth operation and security of IT systems for clients. The responsibilities include coordinating patch deployment More ❯

We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and … want to be part of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged. Dealing with internal IT support, supporting staff and customers with office … other internal systems and platforms. Perform route cause analyses on issues and where appropriate investigate reasons and feed back to the team. Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team. Working as More ❯

1st Line Support Engineer Location: Greater Norwich Contract: 6-Month Fixed Term Contract Cooper Lomaz is partnering with a local business to provide essential IT support during a key project. We are looking for a proactive and customer-focused 1st Line … who will be based on-site, providing both remote and in-person technical support across multiple locations. About the Role As a 1st Line Support Engineer, you will be the first point of contact for end users, offering high-quality technical support … ensuring smooth deployment of systems and applications. This role will require travel between sites, so a valid driving license is essential. Key Responsibilities Provide 1st line technical support to users both on-site and remotely, troubleshooting and resolving hardware, software, and network issues. Perform Windows More ❯

cyber security, governance, and compliance. At DA, we pride ourselves on keeping our promises and delivering top-notch quality. The Role at a Glance: 1st Line Support Engineer Onsite: Holborn London WC1V/Occasional Travel to Clients Competitive Market Salary Plus, Comprehensive Benefits Package Plus … Lots of Personal Development & Progression. Full Time Permanent The Opportunity: As a 1st Line Support Engineer, you'll be the first point of contact for our customers, providing support mainly via phone, email, webchat, and other remote connection software. Based in our London … directly at our customer's London-based offices, so excellent customer service skills and empathy are essential to ensure we deliver a first-class support service. This role offers exposure to the full IT landscape, making it perfect for a tech-savvy professional who thrives in a fast More ❯

Role: 1st Line Support Salary: Up to £32,000 dependent on experience + benefits Location: Onsite in Central London DV clearance is required for this role. We are looking for a 1st Line Support Technician to join our defence client … in a support desk environment. You will be triaging and incident logging, so ideally will have some experience with windows servers and active directory already. Training will be provided on specific infrastructure. Key experience in the following areas is required; + Windows servers + Active Directory There are … undertake shift work with this role and this will see a 15% uplift on your base salary. If you are interested in discussing this 1st Line Support role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is More ❯

Role: 1st Line IT Support Engineer Location: Leicester, UK (Hybrid) Salary: £24k Are you a skilled IT Support professional with experience in Microsoft technologies? Do you thrive in a fast-paced environment where you can troubleshoot, support, and enhance IT systems … If so, we have the perfect opportunity for you! The Role: We're looking for a 1st Line IT Support Engineer to join our dynamic team in Leicester. In this role, you'll be responsible for providing high-quality support to end-users … You'll work with a range of Microsoft technologies and play a key role in maintaining and improving our IT infrastructure. Key Responsibilities: Provide 1st line technical support to end-users, resolving escalated issues efficiently. Troubleshoot hardware and software problems across Windows environments. Support More ❯

Role: First Line Support IT Technician - Office Based Sutton in Ashfield c£27,300.00 + Great Benefits We have an excellent opportunity for an experienced First Line Support IT Technician to provide support to the business via a helpdesk system. … lovely, friendly working environment and great benefits. This is an office-based role and remote working is not an option. The role of First Line Support IT Technician will involve: Providing support to internal staff members and being point of contact for error reporting … Technician/2nd Line Support/3rd Line support/IT Engineer/First line support/second line support/ More ❯

Job Role: 1st Line IT Support - Permanent Location: Nottingham - Remote/Hybrid Salary: £28,000 + Bonus + Benefits Harper Recruitment Group are working in partnership with an expanding and highly reputable UK based business. Due to continued success and exciting growth plans the IT … looking for an IT Support person to join the friendly and supportive team. The successful IT support person will provide 1st line resolution via telephone and email with occasional travel to site to help with hardware implementation, installations and migration projects. What will … the role involve? Respond to user issue escalations and problem resolution Work cohesively with 3rd party support to ensure all tickets are resolved within the SLA Field and resolve user questions about IT services Responsible for all IT elements of the onboarding and offboarding of staff Manage licencing More ❯

Location: Peterborough - PE2 6LR (Hybrid) Department: Helpdesk Reports to: Helpdesk Manager Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client More ❯

1st Line Support Engineer (Graduate) Swansea Up to £25,000 My client is a dynamic and innovative technology solutions provider committed to delivering exceptional service to our clients. They pride ourselves on our collaborative work environment and our dedication to continuous improvement and professional development. … My client is seeking a motivated and customer-focused 1st Line Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for clients, providing essential technical assistance and support for incoming queries and … support for software installations, configurations, and updates. Collaborate with other team members to resolve complex technical problems. Requirements: Proven experience as a 1st Line Support Engineer or in a similar role. Strong knowledge of Windows and Mac OS environments. Familiarity with remote desktop More ❯

1st Line Support Engineer About Us Withers & Rogers is one of Europe’s largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 140 years ago, we remain as passionate as ever about making intellectual property work to … sustainably profitable, and globally focused firm, known for building trusting relationships. The Role An exciting opportunity has arisen to join our IT team, delivering 1st line technical support to our busy intellectual property firm. This is a full-time, permanent position based in our Bristol … for both office based and remote workers. - Escalating technical and software build issues to the Infrastructure Manager. About You To join us as a 1st Line Support Engineer, you'll need: - Experience of at least one year in an IT Helpdesk environment, with knowledge of More ❯