1 of 1 Remote 1st/2nd Line Support Technician Jobs

IT Support Technician (1st / 2nd Line) (Remote - UK Based) Full-time | Must be available during Australia hours (night shifts) Are you an IT support professional looking for a fully remote role with a global schedule? A … global client of mine is seeking an IT Support Technician to join their team and provide top-tier technical support while working UK-based remotely on Australian hours. This is a new role as they look to bring their support function in … house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Troubleshoot hardware, software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line More ❯