1 to 5 of 5 Permanent 1st/2nd Line Support Engineer Jobs in England

A 1st / 2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets … remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications / Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP / IP and internet technologies. Knowledge of Microsoft O / S, with Linux an advantage. Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi more »

1st / 2nd Line Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st / 2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will more »

IT Support Engineer - 1st & 2nd Line - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer … to join their IT team in their Central London based headquarters. The Service Desk Engineer will be dealing with 1st / 2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer … staff, including in-house developers and senior staff. You will have worked with some of these technologies: ***Working knowledge of MS Office & Windows 7 / 10 / 11 and Office 365 suite ***Active Directory, Group Policy and SharePoint ***Skills in OS builds, SSCM, packaging, configuration and vulnerability management. more »

1st / 2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st / 2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training … not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: ** Active Directory ** O365 ** Networking (DNS,DHCP,TCP / IP) ** Azure ** Routers and Switches Requirements: ** 1 Years MSP Experience Benefits: ** Food Discount ** Private Medical Care ** Pension ** Unrivalled Training Programme ** Free Parking ** Hybrid Working … After 3 Months) The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role more »

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support more »