1st/ 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/ 2ndLine supportEngineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndlinesupportmore »
Job DescriptionIT SupportEngineer - 1st & 2ndLine - EC2 - £40-50KA specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters.The Service Desk Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer … staff, including in-house developers and senior staff. You will have worked with some of these technologies:***Working knowledge of MS Office & Windows 7 / 10 / 11 and Office 365 suite***Active Directory, Group Policy and SharePoint***Skills in OS builds, SSCM, packaging, configuration and vulnerability management. more »
a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLineSupportEngineer to join their dynamic team on a permanent basis. Get ready to … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLineSupportEngineer with a minimum of 1 year's experience in the thrilling MSP more »
